Industrious Junior Assistant adept at completing administrative and customer service tasks with minimal oversight. Friendly, outgoing and quality-minded professional offering 12 years of executive experiences.
• Organize training on Anti money laundering related issues for employees as per BFIU instructor.
• Implementation of SOP in the Bank.
• Finding Quality STR & SAR.
• Ensure quality reporting to BFIU through GoAML software.
• Assisting Line Manager to prepare and complete Training & Standard Operating Procedure.
• Monitoring CTR.
• Managing Branch people for overall Compliance Issues.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.