RUMANA HOSSAIN
3 Abbeywood Park,lucan
Summary
Industrious Junior Assistant adept at completing administrative and customer service tasks with minimal oversight. Friendly, outgoing and quality-minded professional offering 12 years of executive experiences.
Overview
12
12
years of professional experience
Work History
Junior Assistant Vice President
Padma Bank Ltd PLC
2022.07 - 2023.12
• Organize training on Anti money laundering related issues for employees as per BFIU instructor.
• Implementation of SOP in the Bank.
• Finding Quality STR & SAR.
• Ensure quality reporting to BFIU through GoAML software.
• Assisting Line Manager to prepare and complete Training & Standard Operating Procedure.
• Monitoring CTR.
• Managing Branch people for overall Compliance Issues.
Associate
Mutual Trust Bank Ltd PLC
2011.09 - 2022.07
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Master Of Business - MSC In Financial Analytics
Dublin Business School
DublinMaster Of Arts - Human Resources Management
University of Bedfordshire
United Kingdom 02.2011
Bachelor Of Business Administration - Human Resources Management
Daffodil International University
Dhaka2008
Skills
- Organizational Skills
- Analytical and Critical Thinking
- Attention to Detail
- Organization and Time Management
- Dependable and Responsible
- Customer Relations
- Excellent Communication
- Active Listening
- Written Communication
- Cultural Awareness
- Multitasking Abilities
Accomplishments
- Achieved CDD project done within project time frame.
- Documented and resolved 20 Deceased file within a month which led to get management appreciation as hard working employee of the month.
Languages
Bengali
Advanced (C1)
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Timeline
Junior Assistant Vice President
Padma Bank Ltd PLC
2022.07 - 2023.12
Associate
Mutual Trust Bank Ltd PLC
2011.09 - 2022.07
Master Of Business - MSC In Financial Analytics
Dublin Business School
Master Of Arts - Human Resources Management
University of Bedfordshire
Bachelor Of Business Administration - Human Resources Management
Daffodil International University
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