Roy Ferris
Balgriffin,Dublin
Summary
Dynamic professional with a strong foundation in customer orientation and market insightfulness, complemented by expertise in business intelligence tools and financial literacy. Demonstrates leadership excellence through strategic decision-making and effective team management. Committed to leveraging skills to drive business growth and enhance organisational performance.
Results-focused Business Manager with knack for driving operational improvements and team performance. Boosted company revenue through strategic planning and streamlined processes, ensuring customer satisfaction and business growth. Known for fostering collaborative work environment and leading teams towards achieving set goals.
Overview
38
38
years of professional experience
Work history
Business Manager
Lusso Coffee LTD
Dublin, Nationwide
2016.06 - 2025.11
- Identified growth opportunities to expand company reach.
- Developed new marketing strategies for increased brand visibility.
- Analysed market trends for informed decision making.
- Managed budget forecasts to ensure financial stability.
- Fostered partnerships with industry leaders, strengthening network ties.
Motorcycle driver training instructor
Motoferrini
Manchester UK
2010.01 - 2016.05
- Enhanced students' understanding of motorbike mechanics through practical demonstrations.
- Assisted learners in overcoming their fears or anxieties about motorcycle driving, boosted overall performance.
- Provided guidance on appropriate gear selection based on weather conditions whilst promoting safety.
- Conducted practical assessments to gauge progress and identify areas for improvement.
- Ensured safe learning environment with regular equipment checks.
Senior Sales Estimator
Pickfords Internatioal
Milton Keynes UK
2008.01 - 2010.01
- Enhanced customer satisfaction by providing accurate sales estimates.
- Specialised in identifying upselling opportunities without compromising customer satisfaction.
Senior Car Sales Executive
Polar Ford LTD
Bedford UK
2004.01 - 2008.01
- Managed showroom displays for an appealing environment.
- Liaised with finance companies for smooth transaction processes.
- Conducted test drives, enhancing customers' buying experience.
- Coordinated after-sales services, ensuring customer loyalty.
- Collaborated with service department for seamless operations.
Senior Car Sales Executive
South Dublin Ford Centre
Dublin
1998.01 - 2004.01
- Boosted brand awareness through effective marketing strategies.
- Handled finance arrangements to expedite sales process.
- Stayed updated on latest industry trends to provide informed advice.
- Responded promptly to enquiries, fostering a positive customer relationship.
- Delivered product presentations, improving understanding and interest amongst potential buyers.
Technical Sales Representative Catering Equipment
CBS LTD
Dublin, Nationwide
1988.01 - 1998.01
- Demonstrated products at trade shows, promoting company offerings.
- Trained colleagues to improve product knowledge and sales skills.
- Coordinated with engineering department to understand complex product details, communicating them effectively to clients.
Education
Leaving Certificate - Secondary School
Belcamp College
Dublin1987-06
Skills
- Customer orientation
- Business intelligence tools
- Financial literacy
- Market insightfulness
- Leadership excellence
Timeline
Business Manager
Lusso Coffee LTD
2016.06 - 2025.11
Motorcycle driver training instructor
Motoferrini
2010.01 - 2016.05
Senior Sales Estimator
Pickfords Internatioal
2008.01 - 2010.01
Senior Car Sales Executive
Polar Ford LTD
2004.01 - 2008.01
Senior Car Sales Executive
South Dublin Ford Centre
1998.01 - 2004.01
Technical Sales Representative Catering Equipment
CBS LTD
1988.01 - 1998.01
Leaving Certificate - Secondary School
Belcamp College