Rowena Monk
Office Administrator
dublin
Summary
Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
14
14
years of professional experience
Work History
Office Administrator
KoCoS Measurement & Control (Pty) Ltd
Cape Town
06.2013 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Handling of Purchase Orders, controlling of goods receiving in and out.
- Quotations, invoices & Delivery Notes, Filling and Archiving.
- MS Word, MS Excel & Pastel.
Assistant Shop Manager
De Bron Kelders - Liquor Store
Cape Town
12.2009 - 06.2013
- Trained team members in successful strategies to meet operational and sales targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Scottsdene High School
Cape Town 04.2001 -
Skills
Time management, Eager to learn ability to relate to others
Sorting and labeling
Performance improvement, attnetion to detail & Accuracy self Control
Managing office supply inventory
Administrative support
Office administration
Financial services support
Inbound phone call handling
Meeting coordination
Good Verbal and Written Communication Skills
Punctual Honest Friendly trust worthy and well groomed
Initiative ability to work effectively in a team and independently
Timeline
Office Administrator
KoCoS Measurement & Control (Pty) Ltd
06.2013 - Current
Assistant Shop Manager
De Bron Kelders - Liquor Store
12.2009 - 06.2013
High School Diploma -
Scottsdene High School
04.2001 -