Rowan Wright
Tonbridge
Summary
A passionate individual with exceptional team communication skills and a desire to learn and improve. Experience dealing with customers face-to-face in a hospitality setting, and providing an enjoyable experience within that setting. Ability to work under pressure and remain flexible, incorporating feedback or changing needs as desired. Highly motivated to achieve project and team goals within targets for quality, cost and timescale.
Overview
10
10
years of professional experience
Work history
Air conditioning engineer
Teklima Ltd.
Tonbridge, Kent
2023.04 - Current
- Conducted and oversaw proper installation of a variety of air conditioning systems in both domestic and commercial settings on both a large and small scale.
- Evaluated system risk and made allowances where possible to future-proof installations.
- Witnessed on-site testings to forecast issues and avoid problems.
- Communicated with members of other trades and industries on specific projects to ensure systems and visuals are the best possible for client.
QA Tester
505 Games
Milton Keynes
2022.04 - 2023.03
- Identified, investigated and reported new and existing issues within products both in development and already released.
- Quickly learnt to effectively use new programmes and technologies such as developer tools and databases like Atlassian.
- Dealt with product compliance specifications from companies such as Sony and Microsoft.
- Conducted and Compared test-cases across teams to ensure reliable data collection.
- Responded to and investigated user-generated issues and bug reports.
- Worked closely with a team while accomplishing individual workload.
- Developed and executed test plans across multiple games and programmes.
Joiner
Lex Keen
Harbertonford, Devon
2021.09 - 2021.11
- Utilised a keen eye for detail and spotting small errors.
- Worked with the client to ensure the service met their specification.
- Adapted quickly to new tools and methods of working to produce the best possible result.
- Experience refurbishing interiors from start to finish including boarding and plastering, cutting and fitting kitchen cabinetry and decorating.
Bar Manager
The Bush Blackbird and Thrush
East Peckham, Kent
2016.02 - 2020.05
- Managed and worked in a team effectively.
- Developed quick-thinking skills to efficiently deal with problems when they arise.
- Ensured a high standard of presentation to protect the establishment's reputation.
- Coordinated team rotas, ensuring efficient teams for each shift.
- Experience dealing with a wide variety of customers.
Education
Bachelor of Arts - Criminology
Middlesex University
London2021-09
A-Levels - Media Studies
Tunbridge Wells Grammar School for Boys
Tunbridge Wells2018-06
A-Levels - Maths
Tunbridge Wells Grammar School for Boys
Tunbridge Wells2018-06
A-Levels - Graphic Product Design
Tunbridge Wells Grammar School for Boys
Tunbridge Wells2018-06
Skills
- Team Collaboration and direction
- Experience providing first-class customer service
- Attention to detail
- Experience integrating new systems into those already in place
- Planning and Coordination
- Reporting and documentation skills
- Logical and methodical
- Eager to learn
Timeline
Air conditioning engineer
Teklima Ltd.
2023.04 - Current
QA Tester
505 Games
2022.04 - 2023.03
Joiner
Lex Keen
2021.09 - 2021.11
Bar Manager
The Bush Blackbird and Thrush
2016.02 - 2020.05
Bachelor of Arts - Criminology
Middlesex University
A-Levels - Media Studies
Tunbridge Wells Grammar School for Boys
A-Levels - Maths
Tunbridge Wells Grammar School for Boys
A-Levels - Graphic Product Design
Tunbridge Wells Grammar School for Boys