Developed customer service standards in the Ritz Carlton, Enniskerry, Co. Wicklow, Ireland.
Experienced Food and Beverage Professional with over 14+ years’ experience in 5 star hospitality.
Committed to excellence, always seeking to deliver above and beyond expectations. Excellent communicator, self-driven and committed to achieving high standards. Known as a hardworking, motivated and energetic individual with a strong emphasis on team play.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Banquets - Leader of meetings, weddings and corporate events
Business growth
4 week intensive course on bar operations, fermentation, distillation, general cocktail knowledge and application.
Theory - Distinction
Tasting - Merit