Roshan Francis
Mill Avenue, Millerstown, Kilcock
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Energetic, dedicated to efficient and effective collaboration between care teams, patients, and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions. Helpful professional ready to bring talents to new position in healthcare industry. Committed to making patients feel comfortable and secure. Hardworking, bringing more than 10 years' experience in field.
Overview
15
15
years of professional experience
Work History
Public Relations Officer
Medical Trust Hospital
Cochin
07.2009 - 02.2014
- Cultivated positive relationships with media organizations to support PR objectives
- Tracked data on company image and adjusted strategies to improve results
- Supported marketing teams in developing, implementing, and promoting engaging, focused media campaigns
- Devised creative strategies for improving customer awareness of company and offerings
- Monitored sociological trends, cultures and opinions to guide PR strategy.
- Developed and implemented public relations plans to promote clients' products or services.
- Organized press conferences, interviews and other events for clients.
- Analyzed customer feedback data to identify trends in consumer opinion about a product or service.
- Facilitated communication between various departments within the organization.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
Health Care Assistant
Maynooth Lodge Nursing Home
Maynooth
09.2016 - 06.2019
- Maintained and updated digital patient records and medical information
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures
- Charted patient information such as mood changes, mobility activity and daily inputs and outputs.
Health Care Assistant
St John of God
Celbridge
08.2019 - 04.2020
- Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff
- Remained up to date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing
- Documented care plans, hospital actions and patient activities in line with best practices.
Healthcare Assistant
HSE
Dublin
04.2020 - Current
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care
- Monitored patient health, behavioral and physical changes, promptly reporting concerns to ward supervisor.
Skills
- Digital Health Transformation
- Healthcare operations
- Process improvement
- Interdepartmental collaboration
- Patient relationship building
- Patient behavior management
- Strategic Planning
- Promotional Campaigns
Education
Professional Diploma in Leading Digital Health Transformation. -
RCSI Dublin
01.2023
QQI level 5 B & B Nursing -
Dublin
01.2016
Diploma in Hospital Administration -
ICHA
Cochin, India01.2008
Bachelor of Commerce -
University of Lucknow
India01.2004
Timeline
Healthcare Assistant
HSE
04.2020 - Current
Health Care Assistant
St John of God
08.2019 - 04.2020
Health Care Assistant
Maynooth Lodge Nursing Home
09.2016 - 06.2019
Public Relations Officer
Medical Trust Hospital
07.2009 - 02.2014
Professional Diploma in Leading Digital Health Transformation. -
RCSI Dublin
QQI level 5 B & B Nursing -
Dublin
Diploma in Hospital Administration -
ICHA
Bachelor of Commerce -
University of Lucknow
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