Roseanne Ryan
Dublin
Summary
A highly qualified Learning and Development professional with over four years of experience in corporate environments. I specialise in onboarding, recruitment, and career development. As a pragmatic and driven individual, I am passionate about workplace culture and dedicated to delivering seamless end-to-end onboarding processes.
Overview
8
8
years of professional experience
Work History
Learning & Development Coordinator
Brown Thomas Arnotts
10.2024 - Current
- Specialise in designing, implementing, and managing learning initiatives
- Lead customer success and relationship management for internal stakeholders and external vendors
- Oversee large-scale onboarding, including induction programmes for up to 3,000 seasonal hires
- Training coordination and talent development
- Plan and execute L&D campaigns focused on Equality, Diversity & Inclusion, Well-being, and Sustainability
- Collaborate with stakeholders to identify learning needs and deliver effective solutions
- Organise workshops and manage e-learning platforms
- Ensure training aligns with business objectives
Learning and Development Administrator
Brown Thomas Arnotts
10.2021 - 10.2024
- Coordinated large-scale onboarding, including induction programmes for up to 3,000 seasonal hires
- Supported recruitment and talent acquisition, including candidate screening, interview coordination, and outreach using Taleo, LinkedIn and Glassdoor
- Managed strategic vendor partnerships with platforms such as LearnUpon, CBT Nuggets, and Pluralsight to optimise digital learning solutions
- Administered the LearnUpon LMS, handling training bookings and maintaining accurate team records
- Maintained key administrative systems, including Zendesk and CSF, to support operational efficiency
Senior Sales Associate
Brown Thomas Arnotts
10.2017 - 10.2021
- Assisted customers in selecting from a range of luxury products, delivering a personalised shopping experience tailored to individual preferences
- Handled payment processing with accuracy and efficiency, ensuring a seamless point-of-sale experience
- Built strong, trust-based relationships with customers, establishing loyalty and repeat business through exceptional service and product knowledge
Education
Diploma - Project Management
University College Dublin
Dublin03-2024
MBA - Business Management
University of Limerick
Limerick, Ireland09-2021
Bachelor of Arts - Geography & Social Political Studies
University College Galway
Galway09-2016
Leaving Certificate
St Marys Secondary School
Nenagh, Ireland06-2013
Skills
- Project Management
- Communications
- New Hire Onboarding
- Attention to Detail
- Strategic Planning
- Project Coordination
- Emotional Intelligence
- Information Management
- Relationship Development
- Delegating
- Achieving KPIs
- Presenting
- Zendesk
- Glassdoor
- Taleo
- Scheduling Program Management
- MS Office
Accomplishments
Brown Thomas Arnotts - "Coolest Woman I Know"
- Featured in the 2025 International Women's Day campaign for BTA
- Wonderful opportunity to reflect on the remarkable woman in my life both personally and professionally
Brown Thomas Arnotts - Pride Campaign
- Coordinated creation and development of an impactful L&D pride campaign
- Created content, sessions and conversation to celebrate LGBTQ+ voices within the luxury retail space
Brown Thomas Arnotts - Extraordinary People Award
- Nominated for the Extraordinary People Award award, which recognises extraordinary people within BTA
- This nomination reflects my ability to lead by example, uphold brand values and commit to continuous learning and growth
Brown Thomas Arnotts - HR Rising Star Award
- Nominated for the HR Rising Star award, which recognises emerging talent in the field of Human Resources
- This nomination reflects my commitment to driving impactful initiatives in HR, particularly in areas such as Learning & Development, employee engagement, and strategic planning
Timeline
Learning & Development Coordinator
Brown Thomas Arnotts
10.2024 - Current
Learning and Development Administrator
Brown Thomas Arnotts
10.2021 - 10.2024
Senior Sales Associate
Brown Thomas Arnotts
10.2017 - 10.2021
Diploma - Project Management
University College Dublin
MBA - Business Management
University of Limerick
Bachelor of Arts - Geography & Social Political Studies
University College Galway
Leaving Certificate
St Marys Secondary School
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