Rosario Sciortino
Ranelagh,L
Summary
Reliable and results-driven Assistant Manager with extensive experience in fast-paced pharmacy environments. Skilled in team leadership, customer service, conflict resolution, and strategic planning. Committed to delivering high-quality outcomes through effective communication and adaptability.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Your Local Pharmacy
12.2024 - Current
- Employed strong multitasking abilities when juggling multiple responsibilities such as cashiering duties alongside restocking shelves.
- Maintained accurate inventory records and assisted with stock management.
- Executed cash handling processes by reconciling till balances at end of shifts.
- Provided customer support by answering questions about prescriptions and coordinating with pharmacists when needed
- Supported inventory management, reducing stock discrepancies by 15% through accurate data entry and timely reordering
- Trained new employees on company policies, inventory management systems, and best practices in stock handling.
- Stock Transfer to another store
Sales advisor
McCabes Pharmacy Dundrum
09.2023 - 12.2024
- Provided expert guidance on over-the-counter medications and health products, leveraging one year of hands-on experience in a fast-paced pharmacy environment at McCabes Pharmacy.
- Delivered exceptional customer service by effectively resolving inquiries and ensuring a positive experience.
- Managed stock transfers with precision, maintaining accurate documentation and inventory records.
- Streamlined warehouse organization to maximize space utilization and improve product accessibility.
- Answered numerous customer phone inquiries regarding prescription orders with professionalism, attentiveness, and courtesy.
Owner & Manager
Farmacia Farmavitae SRL, Italy
05.2013 - 06.2022
- Managed daily operations and workflow of pharmacy, ensuring compliance with regulatory standards.
- Built strong supplier relationships by negotiating favorable pricing and delivery terms, with extensive experience in ordering and supplier negotiations.
- Ensured compliance with all regulatory requirements in daily operations
- Effective team and staff management skills, with the ability to lead, motivate, and organize a team successfully.
- Strong problem-solving and decision-making skills, with the ability to handle challenging situations effectively in a fast-paced pharmacy environment.
Education
Bachelor’s Degree in Political Science, Administra - Administrative Track (5-year Program, Old System)
Universita' Degli Studi Di Catania
Italy, Catania12.2006
MASTER Banking&Business Deloitte - Banking And Finance
Centro Studi Comunicare L'Impresa
Bari, Italy03.2008
Skills
- Working knowledge of Touch Store Pharmacy Management software
- Skilled in data handling: extraction, analysis, and reporting
- Detail-oriented accuracy
- Calm and effective under pressure
- Team player with clear communication skills
- Knowledge of inventory control and compliance processes
- Strong organizational skills
- Professionalism and ethics
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Your Local Pharmacy
12.2024 - Current
Sales advisor
McCabes Pharmacy Dundrum
09.2023 - 12.2024
Owner & Manager
Farmacia Farmavitae SRL, Italy
05.2013 - 06.2022
Bachelor’s Degree in Political Science, Administra - Administrative Track (5-year Program, Old System)
Universita' Degli Studi Di Catania
MASTER Banking&Business Deloitte - Banking And Finance
Centro Studi Comunicare L'Impresa