Rosa Maria Mendoza
Drogheda,Ireland
Summary
Dedicated professional with a strong foundation in health and safety compliance, work autonomy, and resilience under pressure. Demonstrates exceptional ethical decision making, active listening, and extensive product knowledge. Known for self-motivation, physical stamina, punctuality, and space organisation. Committed to respecting confidentiality and showcasing emotional intelligence in all interactions.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Cleaner
Precision Cleaning
Drogheda, Louth
03.2023 - Current
- Deep cleaned carpets using steam cleaner.
- Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
- Achieved spotless results within working timeframes to meet client needs.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Monitored cleaning supplies and ordered more when necessary.
- Correctly used colour-coded equipment.
- Vacuumed carpeted areas and mopped hard floors.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Kept communal areas tidy and well-organised for optimal functionality.
- Used correct procedures to clean floors, communal areas and work spaces.
- Improved efficiency and productivity by acquiring new skills.
Housekeeping cleaner
Ballymagarvey Village
Balrath, Meath
06.2023 - 12.2023
- Provided high-quality cleaning services on [Number] rooms daily, working efficiently to meet timeframe demands.
- Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
- Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Laundered clothes and linen with strict attention to garment instructions.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
- Disinfected toilets and surfaces for reduced infection risk.
- Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
- Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Proactively identified changing housekeeping needs to provide reliable and attentive service.
- Completed housekeeping chores promptly without sacrificing quality of workmanship.
- Deodorised items and spaces to maintain freshness.
- Washed internal and external windows and frames.
- Successfully delivered on tasks within tight deadlines.
Laundry operator
Ballymagarvey Village
Balrath, Meath
06.2023 - 12.2023
- Checked items for damage or stains and applied stain removers prior to washing.
- Took appropriate action to remove marks and stains before cleaning.
- Scheduled pick-up times with customers upon delivery of their finished laundry orders.
- Added cleaning agents and conditioners based on fabric type.
- Worked to schedule to complete laundry tasks within set timeframes.
- Recorded damage to garments from laundry process and arranged timely replacements.
- Operated pressing machines to remove wrinkles from garments.
- Loaded and unloaded washing machines with regard to machine capacity.
- Helped with loading and unloading heavy bags of laundry into machines.
- Set machine controls to appropriate settings.
Catering Assistant, Kitchen Porter and Cleaner
Excel Recruitment
Dublin, Ireland
01.2023 - 04.2023
- Portioned ingredients and garnishes to ready kitchen teams for service.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
- Washed, peeled and chopped vegetables to be used in dishes.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services.
- Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Assisted chefs in food preparation for efficient meal service.
- Used kitchen equipment as instructed and to safety protocols.
- Dispensed snacks and refreshments at periodic intervals.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Cyber security manager
Santander Mx
Mexico city, Mexico
05.2015 - 06.2022
- Managed incident response efforts, minimising disruption to business operations.
- Reviewed existing systems regularly, suggesting necessary upgrades for improved performance.
- Contributed to design and development of security tools for monitoring company assets.
- Promoted a culture prioritising digital safety within the organisation through awareness campaigns and workshops.
- Collaborated closely with IT department for optimal alignment of security strategies.
- Analysed security breaches to determine root causes.
- Mentored and supervised junior analysts to sharpen security skills and grow talent pools.
- Reduced risk of data breaches with thorough audits and checks on IT infrastructure.
- Maintained up-to-date knowledge of emerging cyber threats by attending industry seminars and conferences regularly.
- Drafted security governance policies and procedures for company assets.
- Identified potential security threats by conducting comprehensive cyber risk assessments.
- Developed disaster recovery plans for critical assets to keep services operational.
- Completed duties to deliver on targets with accuracy and efficiency.
Independent health care
N/A
Guanajuato, Mexico
- Performed basic housekeeping duties including changing bed linens and laundry services thereby contributing towards the general upkeep of the facility .
- Assisted with patient mobility to promote physical wellbeing.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Education
Bachelor Degree in Computer Science - Tecnology
Instituto Tecnológico de Celaya
Mexico 08.2007 - 01.2012
English - Languages
Eli School English
Drogheda, Louth 07.2022 - 11.2024
Skills
- Health and Safety Compliance
- Work autonomy
- Resilience under pressure
- Ethical decision making
- Active listening
- Product knowledge
- Self-motivation
- Physical stamina
- Punctual
- Space organisation
- Respect for confidentiality
- Emotional intelligence
Certification
Manual Handling Certificate
Languages
English
Intermediate
Spanish
Native
Timeline
Housekeeping cleaner
Ballymagarvey Village
06.2023 - 12.2023
Laundry operator
Ballymagarvey Village
06.2023 - 12.2023
Cleaner
Precision Cleaning
03.2023 - Current
Catering Assistant, Kitchen Porter and Cleaner
Excel Recruitment
01.2023 - 04.2023
English - Languages
Eli School English
07.2022 - 11.2024
Cyber security manager
Santander Mx
05.2015 - 06.2022
Bachelor Degree in Computer Science - Tecnology
Instituto Tecnológico de Celaya
08.2007 - 01.2012
Independent health care
N/A
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