Summary
Overview
Work history
Education
Skills
References
Timeline
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Ronan  Butler

Ronan Butler

Dubai Marina

Summary

My background is in Financial services and account management dealing with clients from all over the world, excelling in my role for 4+ years at Northern Trust. Proven track record establishing businesses and securing new business and achieving targets for global asset management firms. I also worked in the sales side of a family business for many years. I am a result-driven, highly motivated individual, with excellent verbal and written communication skills. Hardworking friendly and committed team player from a sports background, deadline-orientated with the ability to excel in a fast-paced working environment.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work history

Labourer

Rock Steady Mining
Perth
11.2022 - 08.2024
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
  • Manually sorted and loaded goods.
  • Kept workspaces clean and organised with regular attention.

Account Manager

Northern Trust
Limerick
11.2020 - 10.2022
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints. Achieving smooth day to day running of my client book.
  • Built rapport with new and existing customers to boost client retention.
  • Oversaw account portfolio to deliver top-quality account services.
  • Kept up-to-date with market trends to identify opportunities to improve product and service offerings.
  • Analysed client feedback to highlight areas in need of improvement.
  • Produced sales and performance reports and delivered to senior management and stakeholders.
  • Identified and qualified new sales leads, conducting market research to reach new sectors. Increased new business by 50% in the first 6 months of the new ETF platform launch.
  • Managed over 75 customer calls and emails per day.

Sales executive

Seamus Butler Butchers
Limerick
06.2015 - 09.2022
  • Managed client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Generated new leads and opportunities increasing sales every month with new and existing customers.
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Understood customer needs to craft exceptional sales journeys.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Fostered positive relationships with customers to enhance loyalty and retention.

Finance analyst

Northern Trust
Limerick
10.2019 - 11.2020
  • Drove continuous improvement, conducting regular reviews on effectiveness of finance systems and processes.
  • Improved financial status by analysing results, monitoring variances and recommending financially-sound actions.
  • Liaised with senior management to present and evaluate financial modelling strategies.
  • Reviewed financial reports and recommended strategies to streamline operations, increase productivity and grow profits for my clients.
  • Worked with business teams to identify issues affecting financial results and profitability.
  • Worked with financial team to coordinate high-volume workflow under stringent deadlines.

Education

Bachelor of Arts - Business Studies

University of Limerick
Limerick
09.2015 - 05.2019

Diploma of Higher Education - Qualified Financial Advisor

Institute Of Banking
08.2020 - 09.2022

Skills

  • Team player
  • Attention to Detail
  • Customer Service
  • Team Leadership
  • Business development
  • Lead generation
  • Goal-oriented

References

References available upon request.

Timeline

Labourer

Rock Steady Mining
11.2022 - 08.2024

Account Manager

Northern Trust
11.2020 - 10.2022

Diploma of Higher Education - Qualified Financial Advisor

Institute Of Banking
08.2020 - 09.2022

Finance analyst

Northern Trust
10.2019 - 11.2020

Bachelor of Arts - Business Studies

University of Limerick
09.2015 - 05.2019

Sales executive

Seamus Butler Butchers
06.2015 - 09.2022
Ronan Butler