Ronan Forde
Galway,G
Summary
Dynamic Data Analyst with a proven track record at KPMG Global Services (Management Soulutions), enhancing decision-making and client satisfaction through expert data analysis and visualization. Excelled in customer service and problem-solving, significantly contributing to team management and project success. Skilled in Excel functions and client relationship building, ensuring data integrity and operational safety.
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
7
7
years of professional experience
Work History
Data Analyst
KPMG Global Services
03.2022 - 08.2024
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Being involved with commercial operations, including financial reporting and data analysis. Included being nominated for a client award during these years.
- Been a part of several separate projects within the firm connected to multiple different clients.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Helped manage the team within different pieces of financial systems and worksheets of a project & trained in new staff and get them up to speed with the project on hand.
Retail Sales Assistant
Centra Ireland
02.2020 - 03.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
Toxic Waste Operative
SRCL
09.2017 - 05.2020
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Hospital environments can be very dynamic, with situations that change rapidly. It’s essential to adapt quickly and manage time effectively
Education
Bachelor of Business (Honours) in Accounting - Accounting
GMIT / ATU
Galway, Ireland10.2021
Skills
- Data Visualization and Presentations
- Data Analysis
- Excel Functions
- Customer Service
- Problem-Solving
- Time Management
- Client Relationship Building
- Safety Compliance
- Enhanced Due Diligence
- Suspicious Activity Reporting
- Influencing skills
- Performance Appraisal
Fun, adventurous, outgoing & very sporty
I see myself as a very fun person who enjoys life to the fullest, I love to have jokes and socialize with friends & colleagues as well as meeting new people. I recently picked up going to the gym as something very refreshing as well as that I am a massive sports head and I love to watch and play as much as I can. I enjoy taking on new challenges in all aspects of life being work, travel, etc.
Timeline
Data Analyst
KPMG Global Services
03.2022 - 08.2024
Retail Sales Assistant
Centra Ireland
02.2020 - 03.2022
Toxic Waste Operative
SRCL
09.2017 - 05.2020
Bachelor of Business (Honours) in Accounting - Accounting
GMIT / ATU
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