RÍONA KEVILLE
Dublin 9
Summary
Customer-focused professional with administration training and hands-on experience supporting offices, events and busy front-of-house settings. Brings strong communication, organisation and time management, along with experience preparing documents, taking minutes, coordinating meetings and using Microsoft Office to support smooth day-to-day operations.
Overview
8
8
years of professional experience
Work History
Barista
Café Sol, Dunnes Stores
Dublin
2023.10 - 2026.10
- Provided professional and friendly customer service in a busy Dublin location.
- Communicated effectively with customers and colleagues throughout daily operations.
- Coordinated multiple tasks to ensure accuracy and high standards during busy periods.
- Worked effectively as part of a team in a fast-paced environment.
- Oversaw store operations, ensuring a well-organised environment for customers during opening and closing.
- Trained new staff members, facilitating their integration and understanding of workplace procedures.
- Ensured cleanliness and safety in the workplace by following cleaning protocols.
- Adhered to established company procedures to ensure compliance with health and safety standards.
Plant Business Assistant
The Plant Store
Dublin
2019.03 - 2026.05
- Delivered and maintained plants in offices and professional workplaces around Dublin.
- Worked professionally in office and corporate environments while representing the business.
- Developed an understanding of professional workplace environments and client expectations.
- Set up plants and displays for large corporate events, including Google events at the Convention Centre Dublin.
- Assisted with organising, preparing and transporting plants for different projects and events.
- Prepared and sent plants from the business office for delivery to customers.
- Worked independently while travelling to different offices and locations.
- Followed instructions carefully and ensured work was completed to a high standard.
- Worked on an occasional or part-time basis to support various projects.
Bartender
The Black Horse
Barcelona
2023.05 - 2023.07
- Delivered exceptional customer service in high-pressure hospitality environment, enhancing guest satisfaction.
- Prepared bar independently for opening and closing, ensuring all supplies were stocked.
- Managed stock and monitored inventory.
- Engaged with diverse customers and colleagues, fostering positive relationships and effective collaboration.
- Ensured organised and professional bar environment, contributing to smooth operations and customer experience.
- Prioritised tasks effectively during busy periods.
Barista
Costa Coffee
Dublin
2022.08 - 2023.04
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Communicated professionally with customers and colleagues.
- Developed the ability to remain calm, organised and efficient during busy periods.
- Worked as part of a team to support smooth daily operations.
- Maintained a clean and organised workplace.
- Assisted with stock and inventory management.
Education
QCI Level 5 - Marketing
Rathmines College
2025-01
Leaving Certificate -
Abbey Community College
2021-01
Diploma - Business Administration
Alison
2026-10
Skills
- Customer service and communication
- Customer engagement strategies
- Inventory management
- Time management and prioritisation
- Attention to detail
- Teamwork and collaboration
- Adapts under pressure
- Problem solving
- Self-motivation
- Microsoft Office
- Microsoft Word
- Basic spreadsheet skills
- Canva
- Software adaptability
- Professional demeanour
REFERENCES
Available on request.
Timeline
Barista
Café Sol, Dunnes Stores
2023.10 - 2026.10
Bartender
The Black Horse
2023.05 - 2023.07
Barista
Costa Coffee
2022.08 - 2023.04
Plant Business Assistant
The Plant Store
2019.03 - 2026.05
QCI Level 5 - Marketing
Rathmines College
Leaving Certificate -
Abbey Community College
Diploma - Business Administration
Alison