Motivated and detail-oriented individual seeking an entry-level role as a Traffic Management Designer. Eager to contribute to the creation of safe, efficient, and compliant Temporary Traffic Management (TTM) plans. Strong basic knowledge and a keen interest in learning design tools such as AutoCAD and RapidPlan. Known for good problem-solving, communication, and analytical skills. Passionate about road safety, infrastructure planning, and working as part of a team.
• Traffic Management
Resolved customer complaints in a timely manner while maintaining high customer
satisfaction ratings.
• Led cross-functional teams in developing innovative solutions for improving
operational efficiencies.
•Oversaw daily operations of the department, including personnel management and
scheduling.
• Monitored employee productivity levels to identify areas for improvement or
additional resources needed.
• Coordinated with other departments to ensure smooth flow of work processes and
communication.
• Ensured compliance with all applicable laws, regulations and standards.
Provided training and guidance to team members on operational procedures and
best practices.
• Maintained accurate records for tracking progress and performance of team
members.
• Addressed customer concerns with suitable solutions.
Trained crew members on application of projects, customer relations, and customer
service.
• Responded to information requests from superiors, providing specific documentation.
Motivated and evaluated personnel for performance improvement and goal
achievement.