Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Martin O'Malley

Lahinch,Co Clare

Summary

Dedicated professional with a strong foundation in customer service, known for outstanding customer care and building customer loyalty. Demonstrates exceptional team player abilities and strong communication skills. Committed to leveraging these competencies to enhance customer satisfaction and drive business success.


Overview

31
31
years of professional experience

Work history

Customer Service Agent

Clare Tourism D.A.C.
Liscannor, Clare
03.2023 - Current
  • Provide assistance such as visitor management and information.
  • Supply wheelchairs and mobility assistance for the less abled.
  • Provide site maintenance for e.g litter picking.
  • Fulfill conservation of the Cliffs of Moher site itself and the Burren and Cliffs of Moher UNESCO Global Geopark.


C.N.C Programmer & Operator

Smithstown Light Engineering
Shannon, Clare
10.2007 - 06.2018
  • Plan work for day ahead
  • Programme Machine for each job (based on job card drawings)
  • Perform Set Up
  • Quality check 'first off' product
  • Liaise with QC and Engineering, if required
  • Operated E.D.M. machining including C.N.C spark erosion and C.N.C. wire erosion
  • Operated C.N.C. milling
  • Worked to daily/weekly production targets

Machine Operator

Mohawk Europa
Shannon, Clare
04.1994 - 10.2007
  • Plan work for day ahead
  • Programme machine for each job (based on Job Card drawings)
  • Perform Set Up
  • Check 'first-off' product
  • Liaise with QC, if required
  • Operated Centerless Grinding Machine
  • Operated 5 axial C.N.C. Spindle Grinding Machines
  • Worked to daily/weekly production targets

Education

Leaving Certificate -

Vocational School
Ennistymon, Co Clare

City & Guilds Certificate in Turning -

FÁS Training Centre
Shannon, Co Clare

Completion of Ambassadors Programme -

Burren and Cliffs of Moher UNESCO Global Geopark
Clare
03.2023 - 03.2023

Completion of LivingWorks Start -

LivingWorks Start
Clare
07.2023 - 07.2023

Suicide Alertness for Everyone -

safeTALK
Limerick
11.2023 - 11.2023

Applied Suicide Intervention Skills Training -

ASIST
Limerick
01.2024 - 01.2024

Leave No Trace Ireland Certified Awareness Course -

Leave No Trace Ireland
Clare
01.2024 - 01.2024

Skills

  • Team player
  • Outstanding customer care
  • Customer loyalty building
  • Strong communication skills

Affiliations

  • Member of Lahinch Leisure Centre and Spanish Point Golf Club with a keen interest in swimming and golf.

Timeline

Applied Suicide Intervention Skills Training -

ASIST
01.2024 - 01.2024

Leave No Trace Ireland Certified Awareness Course -

Leave No Trace Ireland
01.2024 - 01.2024

Suicide Alertness for Everyone -

safeTALK
11.2023 - 11.2023

Completion of LivingWorks Start -

LivingWorks Start
07.2023 - 07.2023

Customer Service Agent

Clare Tourism D.A.C.
03.2023 - Current

Completion of Ambassadors Programme -

Burren and Cliffs of Moher UNESCO Global Geopark
03.2023 - 03.2023

C.N.C Programmer & Operator

Smithstown Light Engineering
10.2007 - 06.2018

Machine Operator

Mohawk Europa
04.1994 - 10.2007

Leaving Certificate -

Vocational School

City & Guilds Certificate in Turning -

FÁS Training Centre
Martin O'Malley