Martin O'Malley
Lahinch,Co Clare
Summary
Dedicated professional with a strong foundation in customer service, known for outstanding customer care and building customer loyalty. Demonstrates exceptional team player abilities and strong communication skills. Committed to leveraging these competencies to enhance customer satisfaction and drive business success.
Overview
31
31
years of professional experience
Work history
Customer Service Agent
Clare Tourism D.A.C.
Liscannor, Clare
2023.03 - Current
- Provide assistance such as visitor management and information.
- Supply wheelchairs and mobility assistance for the less abled.
- Provide site maintenance for e.g litter picking.
- Fulfill conservation of the Cliffs of Moher site itself and the Burren and Cliffs of Moher UNESCO Global Geopark.
C.N.C Programmer & Operator
Smithstown Light Engineering
Shannon, Clare
2007.10 - 2018.06
- Plan work for day ahead
- Programme Machine for each job (based on job card drawings)
- Perform Set Up
- Quality check 'first off' product
- Liaise with QC and Engineering, if required
- Operated E.D.M. machining including C.N.C spark erosion and C.N.C. wire erosion
- Operated C.N.C. milling
- Worked to daily/weekly production targets
Machine Operator
Mohawk Europa
Shannon, Clare
1994.04 - 2007.10
- Plan work for day ahead
- Programme machine for each job (based on Job Card drawings)
- Perform Set Up
- Check 'first-off' product
- Liaise with QC, if required
- Operated Centerless Grinding Machine
- Operated 5 axial C.N.C. Spindle Grinding Machines
- Worked to daily/weekly production targets
Education
Leaving Certificate -
Vocational School
Ennistymon, Co ClareCity & Guilds Certificate in Turning -
FÁS Training Centre
Shannon, Co ClareCompletion of Ambassadors Programme -
Burren and Cliffs of Moher UNESCO Global Geopark
Clare 2023.03 - 2023.03
Completion of LivingWorks Start -
LivingWorks Start
Clare 2023.07 - 2023.07
Suicide Alertness for Everyone -
safeTALK
Limerick 2023.11 - 2023.11
Applied Suicide Intervention Skills Training -
ASIST
Limerick 2024.01 - 2024.01
Leave No Trace Ireland Certified Awareness Course -
Leave No Trace Ireland
Clare 2024.01 - 2024.01
Skills
- Team player
- Outstanding customer care
- Customer loyalty building
- Strong communication skills
Affiliations
- Member of Lahinch Leisure Centre and Spanish Point Golf Club with a keen interest in swimming and golf.
Timeline
Applied Suicide Intervention Skills Training -
ASIST
2024.01 - 2024.01
Leave No Trace Ireland Certified Awareness Course -
Leave No Trace Ireland
2024.01 - 2024.01
Suicide Alertness for Everyone -
safeTALK
2023.11 - 2023.11
Completion of LivingWorks Start -
LivingWorks Start
2023.07 - 2023.07
Customer Service Agent
Clare Tourism D.A.C.
2023.03 - Current
Completion of Ambassadors Programme -
Burren and Cliffs of Moher UNESCO Global Geopark
2023.03 - 2023.03
C.N.C Programmer & Operator
Smithstown Light Engineering
2007.10 - 2018.06
Machine Operator
Mohawk Europa
1994.04 - 2007.10
Leaving Certificate -
Vocational School
City & Guilds Certificate in Turning -
FÁS Training Centre