ROISIN HORAN
Castledermot,Ireland
Summary
Outstanding written and verbal communication skills. Skilled with Time-management and Scheduling. Very comfortable with challenging work place environments maintaining high levels of professionalism with a results driven approach.
Overview
6
6
years of professional experience
Work history
Receptionist
Boland Carlow
, Carlow
2025.03 - Current
Greeting and assisting customers
Answering phone calls emails and any inquiries
Scheduling and confirming customers appointments
Processing billing and payments and provide receipt receipts
Assisting account team
- Coordinated effectively with sales team to ensure seamless operations.
Senior Clerical Officer (CO)
Work Place Relations Commission
2023.04 - 2026.02
- Administration of Government agency
- Case working of employee industrial relations actions
- Monitoring and execution of collective bargaining agreements for specific industrial relations organisations
- Government Organisation - Civil Service https://www.workplacerelations.ie
- Government Organisation - Civil Service https://www.workplacerelations.ie
Clerical Officer (CO)
Department of Social Protection
2021.11 - 2023.04
- Processing of financial assistance applications on behalf of Government Department of Social Protection
- Customer front facing
- Processing pf welfare status to overseas migrants, refugee asylum seekers
- Government Department - Public Servant https://www.gov.ie/en/organisation/department-ofsocial-protection/
- Government Department - Public Servant https://www.gov.ie/en/organisation/department-ofsocial-protection/
Qualified Hair Salon stylist and front desk administrator
Sandra's Hairdressing Salon
2019.09 - 2021.11
- Stylist appointment Scheduling, stock ordering, cash handing
- Travel / Accommodation booking
- Hairdressing Salon https://sandrashairstudio.ie
- Hairdressing Salon https://sandrashairstudio.ie
Education
Level 5 Diploma - Hairdressing and senior styling
Carlow Institute of Further education
Honours - Office Administration with Clerical Duties
Institute of Further education
Civil Service Development
One Learning
Skills
- Outstanding written and verbal communication skills
- Skilled with time-management and scheduling
- Very comfortable with challenging workplace environments maintaining high levels of professionalism with a results driven approach
PERSONAL DEVELOPMENT
- Secretary for 5 years with Local Charity Group, Castledermot Vintage Society. Operations Coordinator of their annual weekend event.
- GAA member and active player. Winner of County Divisional leagues.
- Horse-Riding enthusiast, riding out for Local international Flat and national hunt trainer Jessica Harrington.
- Part-Time Farming on local family farmland. Proficient in large machinery operation, truck operation, working outdoors in remote locations.
Timeline
Receptionist
Boland Carlow
2025.03 - Current
Senior Clerical Officer (CO)
Work Place Relations Commission
2023.04 - 2026.02
Clerical Officer (CO)
Department of Social Protection
2021.11 - 2023.04
Qualified Hair Salon stylist and front desk administrator
Sandra's Hairdressing Salon
2019.09 - 2021.11
Level 5 Diploma - Hairdressing and senior styling
Carlow Institute of Further education
Honours - Office Administration with Clerical Duties
Institute of Further education
Civil Service Development
One Learning