Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Personal Information
Timeline
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ROIS COLLINS

Strabane

Summary

I am a conscientious and efficient individual with strong motivations and a proven record of displaying initiative to continually improve in all areas of both my education and work. I have shown the ability to meet deadlines, manage a busy workload and maintain exceptional standards. This was shown throughout my 2 years at Corry's Chemist and also throughout my Costa Team leader role where I was able to work under high pressure and still complete my GCSE's A Level's and University Degree to high standards. I am a passionate, punctual, and reliable individual who is eager to gain more experience. I have developed great teamwork and communication skills throughout my past jobs and from attending my hobbies such as drama and singing. I have obtained a BSc (Hons) Diagnostic Radiography & Imaging Degree at Ulster University.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work history

Team leader

Costa Coffee
Strabane, Ireland
06.2021 - 01.2025
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Fostered team spirit amongst staff members, resulting in improved morale and productivity.
  • Handled cash transactions with precision to maintain financial integrity.
  • Ensured fast service during peak hours by efficiently managing resources.
  • Trained staff members, ensuring excellent customer service.
  • Monitored cleanliness of premises, maintaining a welcoming atmosphere.
  • Oversaw accurate daily till operation and cash reconciliation.
  • Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Pharmacy Assistant

Corry's Chemist
08.2019 - 01.2021
  • Served customers and answered questions in a friendly and knowledgeable way
  • Supported chemist in preparing hundreds of prescriptions daily
  • Restocked shelves and prepared expired drugs for return
  • Arranged visually appealing displays of pharmacy goods according to merchandising ideas
  • Helped pharmacy staff prepare medications and fill orders
  • Helped vulnerable elderly customers with disabilities in having a comfortable experience
  • Opened incoming orders and stocked in correct locations
  • Maintained pharmacy counter and related areas in clean, neat, and organised fashion
  • Prepared medication labels with item name and quantity
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products, where I was qualified
  • Monitored supply inventory and promptly submitted replenishment orders to prevent shortages

Office Administrator

Frylite
06.2019 - 08.2019
  • Updated, implemented and adhered to company's security and safety procedures
  • Ensured office records stayed up to date, updating when necessary
  • Assembled and organised facts, data and information on their various accounts
  • Communicated with office managers to obtain information on priorities and workload

Education

AS Levels - Geography, Biology, Health and Social Care

Holy Cross College
09.2014 - 05.2021

Bachelor of Science (Hons) - Science

Ulster University
Belfast, Ireland
09.2021 - 07.2024

Skills

  • Friendly and confident
  • Can competently deal with challenging customers
  • Operating till
  • Stocking shelves
  • Responsible
  • Active listening
  • Outgoing personality
  • Cash handling accuracy
  • Team player mentality
  • Excellent communication and interpersonal skills
  • Patient
  • Resilient
  • Exchange and refund processing

Accomplishments

  • London College of Music
  • Musical Theatre Grades 3-8
  • Musical Theatre Diploma
  • Speech and Drama Grades 1-7
  • Piano Grades 1-3
  • Certificate in Suicide Prevention Training with FLARE
  • Senior Prefect
  • Peer Mentor
  • Member of Senior Choir and Chamber Choir for 7 years

Personal Information

  • Date of birth: 18/11/2002
  • Gender: Female
  • Nationality: Irish

Timeline

Bachelor of Science (Hons) - Science

Ulster University
09.2021 - 07.2024

Team leader

Costa Coffee
06.2021 - 01.2025

Pharmacy Assistant

Corry's Chemist
08.2019 - 01.2021

Office Administrator

Frylite
06.2019 - 08.2019

AS Levels - Geography, Biology, Health and Social Care

Holy Cross College
09.2014 - 05.2021
ROIS COLLINS