Figma
Rohith Ray
Product Manager
Dublin,L
Summary
Results-driven Product Manager with a strong foundation in business development and a proven track record of delivering impactful SaaS solutions across fintech, compliance, and enterprise software sectors. With experience across India, the UK, Ireland, the US, Europe, and Southeast Asia, I bring a global perspective and deep insight into diverse market dynamics and regulatory environments.
Leveraging my background in sales, customer success, and go-to-market strategy, I excel at identifying user needs and translating them into strategic product decisions. I lead cross-functional teams through the full product lifecycle—from discovery and design to launch and iteration—delivering secure, scalable, and user-centric solutions. Focused on business outcomes, I build products that reduce friction, improve transparency, and create measurable value for both users and organizations.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Product Manager
Circit Ltd
Dublin, Leinster
01.2025 - Current
- Led the transformation of a legacy collaboration tool into an AI-powered enterprise product, resulting in a 40% increase in platform adoption among Tier 1 audit and fund administration firms across the US and Europe.
- Defined and executed product strategy, pricing, and go-to-market plans—directly contributing to €1M in multi-year contract wins and expansion into two new global markets.
- Delivered end-to-end product lifecycle management for Collaborations (PBC and Signing Docs), enabling a 30% reduction in client turnaround times through workflow automation and intelligent request handling.
- Integrated advanced AI capabilities to streamline compliance workflows, automate document categorization, and flag anomalies—leading to a 25% decrease in manual processing errors.
- Drove cross-functional alignment across engineering, sales, and marketing teams; accelerated roadmap delivery by 20% through iterative planning and release cycles.
- Produced detailed product specs and user stories used across squads, increasing sprint efficiency and reducing development rework by 15%.
- Partnered with clients and internal stakeholders to validate solutions, resulting in a user satisfaction score of 8.9/10 for the AI-enhanced product experience.
Associate Product Manager
Circit Ltd
01.2023 - 12.2024
- Collaborated with cross-functional teams (engineering, design, marketing, and sales) to define product requirements, align on sprint goals, and deliver features that addressed real user needs.
- Conducted market research and competitive analysis to inform product strategy and shape development priorities—helping influence roadmap direction for PBC and Signing Docs.
- Played a key role in driving a 49% year-over-year revenue increase for the PBC product, growing from €400K in 2023 to nearly €600K in 2024, with additional growth expected from a large US contract in progress.
- Supported enterprise sales efforts by aligning product capabilities with strategic client requirements, contributing to the closure of two major multi-year contracts valued at over $400K combined.
- Contributed to the successful launch of a new product for asset managers, delivering on cross-functional milestones tied to the “Launch CR Plus” initiative.
- Managed product backlog and wrote detailed user stories and acceptance criteria, improving delivery clarity and cross-team collaboration.
- Created and maintained all internal and customer-facing product documentation and release notes, now used as a standard for product marketing and customer communications.
- Delivered internal tools and features to support Client Services and Provider teams, improving operational efficiency and customer response times.
- Played an active role in product team initiatives, including hackathons, GTM and AI strategy workshops, and team-building events.
- Co-led onboarding sessions for new hires in collaboration with HR, reinforcing company values and product culture.
- Initiated learning in SQL to enhance analytical skills and support data-informed product decisions (in progress).
Account Manager
Circit Ltd
Dublin, Leinster
10.2021 - 12.2022
- Fostered more than 50 client relationships in the EMEA region including administrative support, database administration and open enrollment presentation material.
- Scheduled key milestones, evaluated marketing strategy and oversaw benefits selections for group health, life, long term disability, short term disability, vision and other ancillary plans.
- Manage the reporting, forecasting, and resourcing for the Commercialization business.
- Maintaining accurate pipeline forecasting, reporting and CRM management.
- Complete Reporting: Submit sales forecasting and performance reports on a regular basis.
- Staying up to date on market developments effecting your assigned market area and/or sectors.
- To support direct engagement and interactions with partners in the infrastructure space of financial audits.
Account Specialist
Allied Irish Bank (AIB)
01.2021
- Responsible for the delivery of Payments, Cards, Cash, Distribution, Banking Support and Treasury related services with AIB ROI, UK, US and EBS.
- Also ensured all customer commitments are delivered to a high standard across Transaction, Cash and Bank Support Services, whilst meeting stringent regulatory obligations.
- Communicating directly with customers and stakeholders: Staff from Branches, Direct Banking, and Solicitors etc.
- Fulfilment of Centralised branch functions; Account switching, AML investigations, Currency Account Maintenance etc.
- Payment & Card Services operations and Investigations.
- Operational Fulfilment and working as part of a team to ensure stringent SLAs are achieved.
- Assist the team in addressing internal/external customer queries and issues within established standards.
- Resolve issues through defined solutions and complete assigned work within own work area and assigned scope of defined policies, procedures and processes.
- Executed procedures which are often detailed and ensured work is delivered within defined timeschedules.
Student Consultant & Intern - Business Development
ROS Nutrition
01.2019 - 01.2020
- Managed website enhancements and Google AdWords as well as promoted brand awareness digitally in Irish Market to achieve best outputs.
- Delivered new advertising methodologies and strategies for overseeing Digital/Influencer Marketing and price promotion.
- Identified and resolved key issues promptly to streamline operations and worked on a creating best customer experience with the A - list clients.
- Enhanced website traffic by 3x through organic digital marketing.
- Facilitated in boosting online and offline sales by 2x.
- Optimised digital marketing expenses to decrease operational cost by 15%.
- Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
- Assisted BD team with market research, proposal preparation, pricing, PowerPoint presentation development and related assigned work.
Business Development Manager
Potential Solutions
01.2018 - 01.2019
- Identified business leads and stakeholders for attaining value-added customers to maximise business outcomes.
- Provided solutions to all finance, accounting, and compliance-related sectors by strongly focusing on client's specific requirements and utilising an ERP system (Tally) SaaS product in an agile environment.
- Conducted market research to recognise new business opportunities and generate revenue for organisation in sectors like Information Technology and Manufacturing.
- Maintained a seamless record of maintaining staffing with proactive responses to user logins, application usability and mobility and software navigation.
- Collaborated with colleagues to determine areas for improvement, review departmental performance, and develop ideas for better service to customers.
- Created and executed a multi-faceted prospecting plan through cold calling, email, social media, web leads, leveraging personal networks and following up on marketing generated leads.
- As the BD Manager, developed processes for lead generation leading to 30% YoY revenue growth.
- Drove over € 700K in expansion revenue for existing accounts by building relationships with key account stake holders and identifying the areas of expansion for these stake holders.
- Hired and Developed a team of 6 sales and business development reps in a fast-paced start-up environment.
- Developed a data-driven approach to tracking, optimising, and automating business development process saving over 60 hours of manual work each month while improving conversion rate by 25%.
Business Development Specialist & Executive Coach & Co-Facilitator
Manford Allianz Pvt Ltd
01.2017 - 01.2018
- Created annual sales plan including personal goals and forecast.
- Executed sales plan through cold calling, lead generation, marketing automation and online demonstration.
- Generated customer profiles, buyer personas for variety of companies and projects while creating new markets as revenue streams.
- Coached potential change leaders through high-performance training in various aspects including, divergent thinking, action plan towards visioning, breakthrough targets, growth/change strategies, and change management across different stakeholder matrix.
- Enhanced team performance and maximise customer satisfaction by strategically managing inbound, outbound sales and process improvements.
- Successful in training and mentoring employees to promote culture of collaboration and continuous improvements.
- Formulated development strategies by collaborating with CEO and executives for maintaining requirements of business.
- Assisted transformational and behavioural change workshops for senior leaders to generate substantial lead development change by focusing on goals, organisational change/design, and interdependence strategies.
- Headed a 10-million-dollar organisational redesign project requiring a diagnosis of the various management level concerns and streamlined a new mandate of processes to improve services for People Centre Team.
- Discovered a new market integrating coaching, mentoring and employee engagement through SaaS - Identified potential leaders from junior and middle-level management according to the client's requirement and coached with organisational and behavioural subjects to produce competencies over a span on 9 months.
- Developed new strategies to increase penetration with compliance groups at pharmaceutical companies leading to over €400K in annual incremental revenue.
- Worked on digital (email and social) lead campaign strategies to increase lead generation by 25% YoY.
- Thoroughly documented the lead generation process to empower other team members to utilise and enhance these processes.
Business Development Associate
Eidolon Learning Pvt Ltd
01.2016 - 01.2017
- Company Overview: Eidolon Learning is a growing SaaS platform for employee engagement and compliance in India.
- Organized learning and development content for addressing behavioural change as well as skills development while overcoming learning fatigue.
- Worked in 'Design and Thinking' team of the technological platform (SEEK App) to deliver best user experience and functionality for the users.
- Streamlined employee's behaviours across different stakeholders and geographies.
- Managed the entire User Experience (UX) life cycle - application installation, on boarding, content delivery and customer support.
- Improved productivity and acquired organisational goals and objectives by ensuring high employee engagement index through a SaaS platform.
- Administrated complex organisational transformational work including deployment of cultural change drive and organisational design through a technology platform for aligning process, system, and people that resulted in enhancing performance and successful change implementation.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Cultivated user loyalty, promoted repeat users and on boarded new users.
- Communicated with users and customers to ensure product understanding, answering questions, troubleshoot issues and facilitated conflict resolution.
- Experience in working with SalesForce CRM and Hubspot.
- Delivered Proof of Concepts (POC), testing scenarios, business cases, and technology enablers to detect defects in the product and solutions automatically to help business users self-service the defects.
- Eidolon Learning is a growing SaaS platform for employee engagement and compliance in India.
Education
MSc - Strategic Management
Dublin City University
01.2020 - 12.2020
Bachelor's - Business Administration
Christ University
01.2016 - 12.2016
Skills
- Management Consulting
- Project Management
- Executive Coaching
- Product lifecycle management
- Product development
- Project planning
- Product vision and strategy
- Data Analytics
- Roadmap development
- Design thinking
- Change Management
- Agile software development
- End to end feature delivery
- Strategic Planning
Websites
Accomplishments
- Earned Value Award of Collaboration for engaging cross functional teams in delivery high impact project in 2023.
- Supported transformational workshops for attaining a target of almost €10 Million turnovers.
- Enhanced employee engagement by 70% through organic L&D programmes through SaaS, while implementing robust strategy.
- Overachieved sales targets and generated revenue of over €200k in a short time.
- Developed new strategies to increase penetration with compliance groups at pharmaceutical companies leading to over €400K in annual incremental revenue.
Personal Information
- Date of Birth: 01/24/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Volunteering Certifications
- Digital Skills by Facebook
- Fundamentals of Digital Marketing by Google Garage
- Organisational Learning and Development. (SHRM)
- Business Development (PMI)
- Business Development Foundation - Researching Markets and Customer Needs (PMI)
- Gaining Buy-in for E-Learning Training (LinkedIn Learning)
- Start-up Program Assistant for SaaStock 2019
- Member IMCA (Ireland)
- Co-founded an NGO called Silver Lining for the development of tribal communities in Leh, India.
- Worked on a project called 'Good Citizens' project for peace in Jammu & Kashmir (in collaboration with Help Foundation, Srinagar)
- Founded a photography company called 'The Snappers' for the student community to represent Christ University, Bangalore, India
Software
Azure DevOps
Product Board
Intercom
Tableau
MS Office
Timeline
Product Manager
Circit Ltd
01.2025 - Current
Associate Product Manager
Circit Ltd
01.2023 - 12.2024
Account Manager
Circit Ltd
10.2021 - 12.2022
Account Specialist
Allied Irish Bank (AIB)
01.2021
MSc - Strategic Management
Dublin City University
01.2020 - 12.2020
Student Consultant & Intern - Business Development
ROS Nutrition
01.2019 - 01.2020
Business Development Manager
Potential Solutions
01.2018 - 01.2019
Business Development Specialist & Executive Coach & Co-Facilitator
Manford Allianz Pvt Ltd
01.2017 - 01.2018
Business Development Associate
Eidolon Learning Pvt Ltd
01.2016 - 01.2017
Bachelor's - Business Administration
Christ University
01.2016 - 12.2016
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