Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohit Bhargava

Balfeddock

Summary

Experienced in workflow configuration and team collaboration, I excelled as a Salesforce Analyst/Team Lead at CPL. In this role, I successfully led multiple projects to completion, implemented process improvements, and mentored team members, significantly enhancing productivity and overall team performance. My expertise in Salesforce and strategic planning ensured the delivery of high-quality solutions, driving business growth and efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Salesforce Analyst/ Team Lead

CPL
08.2021 - Current
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Resolved production issues and multiple high priority P1 and P2 incidents, ensuring maximum uptime of the systems in each deployment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed User provisioning and configuration of permissions and access for more than 200 users.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained strong leadership skills by managing projects from start to finish.
  • Effectively managed a team of 2 in tracking regarding project assigned activities and handled team meetings and supervised update of project schedules.

Team Executive

FIELD MANAGEMENT IRELAND
01.2017 - 04.2021
  • Mentoring/ Coaching junior team members.
  • Develop and manage team of D2D field sales representatives.
  • Personally completed over 1000 new customer acquisition on Virgin media D2D campaign.
  • Recruit new team members and expand my team for more business.
  • Consistently achieved over 135% of weekly/ monthly target.
  • Ensure full compliance on all policies.
  • Continuously helped team to achieve full target 30 weeks in row without missing individual target as well.

General Assistant

Supervalu
03.2016 - 12.2016
  • Managing shop floor.
  • Engaged with over 100 customers per day.
  • Managing all day-to-day cash handling and stock related tasks.

Software Engineer

FIS GLOBAL BUSINESS SOLUTIONS PVT.LTD
02.2011 - 12.2016
  • AOT Web:

Responsibilities:

  • Designing new scalable database schemas in SQL Server along with new stored procedures, triggers etc.
  • Support to client till production.
  • Database maintenance throughout year.
  • Bank Simple:

Responsibilities:

  • Involved in whole life cycle of project.
  • Involved in database design and coding
  • Deployment to different environments like QA, Readiness, Staging.

Business Analysis Team (BAT):

Responsibilities:

  • Worked on core SQL.

Education

PG Diploma - Cloud Computing

National College of Ireland
Dublin
01.2017

Bachelor of Engineering - Computer Science

Maharshi Dayanand University
Gurgaon, Haryana, India
03.2010

Skills

  • Workflow configuration
  • Data Modeling
  • Dashboard development
  • Data Migration
  • Experience Cloud
  • Process Automation (Flows)
  • Lightning App Builder
  • Reports and Dashboards
  • Security management
  • Team Collaboration
  • Problem-solving abilities
  • Effective Communication

Certification

Salesforce Certified Administrator - Issued Dec 2023


Salesforce Certified AI Associate - Issued Nov 2023


Salesforce Certified Platform App Builder - Issued July 2023


Salesforce Certified Associate - Issued Nov 2022


Timeline

Salesforce Analyst/ Team Lead

CPL
08.2021 - Current

Team Executive

FIELD MANAGEMENT IRELAND
01.2017 - 04.2021

General Assistant

Supervalu
03.2016 - 12.2016

Software Engineer

FIS GLOBAL BUSINESS SOLUTIONS PVT.LTD
02.2011 - 12.2016

PG Diploma - Cloud Computing

National College of Ireland

Bachelor of Engineering - Computer Science

Maharshi Dayanand University
Rohit Bhargava