Rodrigo Pereira
Dublin
Summary
Dynamic professional with a proven track record in customer engagement and innovative problem-solving, notably at Aer Lingus. Excelled in roles requiring effective communication and assertiveness, from cabin crew to fashion adviser. Recognized for teamwork and leadership skills, including a "Colleague of the Season Summer 18" award at Thomas Cook.
Overview
8
8
years of professional experience
Work History
Cabin Crew
Aer Lingus
Dublin, Ireland
04.2023 - Current
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.
Front Office Manager
White Clinic
Lisbon
03.2021 - 03.2023
- Managed the office database, mail, payroll distribution, and the physical setting of the front office's the front office
- Managed the front desk team on a daily basis
Personal Carer
Penelope Brennan
Lagos
10.2020 - 02.2021
- Responsible for the day-to-day care and well-being of my employer, due to having had a leg injury
Fashion Adviser
Massimo Dutty (Inditex group)
Lisbon
01.2019 - 10.2020
- Utilized both independent initiative and teamwork skills for effective problem-solving.
- Worked with a strong attention to detail and a keen eye for projects that needed attention
Kids Animator, Fitness Instructor, Dancer, Host
Thomas Cook
Albufeira
03.2018 - 10.2018
- Voted "Colleague of the Season Summer 18" by Thomas Cook;
Dancer, Fitness Instructor, Kids Animator
Turiscampo
Lagos
03.2017 - 10.2017
- As a dancer (I participated in several shows with different themes)
- As an animator (I have organized several activities like Mini-club, ping-pong, archery, petanque, hiking, ...)
- As a fitness instructor (I taught various types of classes like Step, Fit-ball, Fit-circuit, Aqua gym, Yoga, Pilates Fusion, ...)
Education
Cabin Crew Initial Training Course - EQF level 3
Omni Aviation Training Center
Cascais12.2018
Bachelor - Dance
Escola Superior de Dança
Lisbon, Portugal12.2016
Languages and Humanities (high school diploma) -
Escola Secundária Adolfo Portela
Agueda07.2013
English for young Learners -
Studio School of English Cambridge
07.2008
Skills
- Effective Team Player
- Customer Engagement
- Effective Communication
- Innovative Problem-Solving
- Assertiveness
Hobbies and Interests
- Practicing swimming and tennis as a teenager.
- The first-aid certification acquired in scout training.
Languages
- English
- Spanish; Castilian
- French
- Portuguese
Personal Information
- Date of Birth: 11/03/94
- Nationality: Portuguese
Timeline
Cabin Crew
Aer Lingus
04.2023 - Current
Front Office Manager
White Clinic
03.2021 - 03.2023
Personal Carer
Penelope Brennan
10.2020 - 02.2021
Fashion Adviser
Massimo Dutty (Inditex group)
01.2019 - 10.2020
Kids Animator, Fitness Instructor, Dancer, Host
Thomas Cook
03.2018 - 10.2018
Dancer, Fitness Instructor, Kids Animator
Turiscampo
03.2017 - 10.2017
Cabin Crew Initial Training Course - EQF level 3
Omni Aviation Training Center
Bachelor - Dance
Escola Superior de Dança
Languages and Humanities (high school diploma) -
Escola Secundária Adolfo Portela
English for young Learners -
Studio School of English Cambridge
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