Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Robyn Griffin

Cork City

Summary

Dynamic Bar Supervisor and Shift Manager with a proven track record at Old Oak and McDonald's, excelling in staff management and maintaining high hygiene standards. Expert in fostering teamwork and delivering positive, professional service. Achieved significant improvements in service delivery and safety protocols, demonstrating a keen ability to manage operations and resolve customer issues efficiently.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar Supervisor

Oak Old
Cork City, Ireland
10.2022 - 02.2024
  • Monitored staff performance and provided feedback to ensure quality service delivery.
  • Resolved customer complaints in a timely and professional manner.
  • Trained new employees on proper bar tending techniques and food safety protocols.
  • Supervised daily operations of the bar including opening and closing procedures.
  • Performed opening and closing procedures each day.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.

Shift Manager

McDonald's
Cork City, Ireland
11.2019 - 10.2022
  • Conducted regular inspections of kitchen premises and equipment to identify potential risks and hazards.
  • Performed daily temperature checks of freezers and refrigerators and documented results.
  • Trained staff on proper hygiene, sanitation, and food handling protocols.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Responded quickly and effectively to emergency situations as they arose.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Oversaw weekly procurement of all products including food and cleaning supplies.

Education

Leaving Cert

Glanmire Community College
Cork
01-2021

Skills

  • Staff Management
  • Ordering Supplies
  • Hygiene standards
  • Workplace Safety
  • Teamwork
  • Positive and professional

Certification

  • First aid course.
  • Barista Course.

Affiliations

  • I have been playing Gaelic football since a young age.
  • Volunteer when free to train the underage teams.

Timeline

Bar Supervisor

Oak Old
10.2022 - 02.2024

Shift Manager

McDonald's
11.2019 - 10.2022

Leaving Cert

Glanmire Community College

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Robyn Griffin