Robert Walsh

• Started as an SDR, cold calling 200-300 prospects per day to book Account Manager calendar.
• Qualifying prospects through sales script and objection handling.
• Promoted to Account Manager, handled my pipeline from start to finish.
• Generating and qualifying new leads primarily through cold calling, but also through email, LinkedIn, and various other platforms to get a 15-minute discovery call.
• Worked closely with operations teams to customise offerings according to client needs.
• Negotiating contracts.
• Follow up with clients regularly to ensure needs are being met, and to identify opportunities.
• Maintain an up-to-date database of clients, prospects, partners, and vendors.
• Stay current with company offerings and industry trends.

Key Takeaways

• Generated over $250k CAD in sales for the business during nine months of employment.
• Perfecting sales process in both SDR and Account Manager roles to maximise sales.

• Understand client requirements/growth plans and provide in depth market knowledge
• Manage the recruitment process and candidate experience from sourcing to offer stage
• Account Management - Maintain and develop our relationships with new and existing clients, ensuring we provide a first-class client experience
• Grow and nurture your candidate/client network
• Negotiate candidate salary packages to ensure both the client and the candidate are satisfied
• Negotiate client contracts so they align with our company's goals
• Ensure efficiency in time to hire and other Service Level Agreements are met
• Collaborate with the wider team to ensure we are all working as a collective to achieve company wide goals.

• Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
• Used consultative sales approach to understand potential clients needs and recommend relevant offerings to sectors such as healthcare, construction, manufacturing, retail, law and public
• Prospected potential clients by creating a unique matrix to identify potential clients
• Built and maintained relationships with new, existing and potential clients in healthcare, construction, manufacturing, retail, law and public sectors through meetings, follow up emails and phone calls
• Logged call information and solutions provided into Bigin database
• Led projects and analyzed data to identify opportunities for improvement
• Provided digital marketing solutions to companies and clients
• Proved successful working within tight deadlines and a fast-paced atmosphere.

• Developed team communications and information for meetings
• Actively listened to constituents and documented their concerns in a spreadsheet to inform meetings.

• Completed minor preventative maintenance and mechanical repairs on equipment
• Offered friendly and efficient service to all corporate staff, handled challenging situations with ease.