Robert Smyth
Dublin
Summary
Dynamic Sales Assistant with extensive experience at Tesco Ireland, excelling in customer service and cash handling. Proven ability to enhance sales through effective communication and team collaboration. Recognized for resolving customer issues efficiently and maintaining organized merchandise displays, contributing to a positive shopping experience.
Overview
24
24
years of professional experience
Work History
Sales Assistant
Tesco Ireland
Dublin
09.2017 - Current
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers in a friendly and courteous manner.
- Built and maintained productive relationships with employees.
Sales Assistant
SVP.IE
Dublin
01.2012 - 07.2012
- Ensured that all promotional materials were properly displayed in their designated areas.
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
Sales Assistant
Eason & Son Ltd
Dublin
10.2001 - 10.2009
- Copied, sorted and filed records of office activities and business transactions.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Communicated with customers and employees to answer questions or explain information.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Utilized computer software programs to create reports, labels, forms.
- Delivered messages and ran errands.
- Operated cash register to process cash, check, and credit card transactions.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Sales Assistant
Book Worms
Dublin
10.2000 - 10.2001
- Processed incoming orders and deliveries
- Provided security for the shop
- Answered telephone calls and customer enquiries
- Was a keyholder
- Made regular cash drops to the safe and till pickups
- Answered to business owner Jim Carroll
- processed and evaluated second hand books for resale
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
Education
Some College (No Degree) - Professional Development Course
S.T.E.P. Programme
Y.M.C.A. Aungier Street, Dublin 212-1995
Certificate - Typing And Secretarial Course
S.P.A.D.E.
Blackhall Place, Dublin 710-1992
Skills
- Customer service
- Cash handling
- Sales process
- Team collaboration
- Order processing
- Effective communication
- Training assistance
Affiliations
- Creative Writing
- Avid reader
- Listening to various types of music
- Watching mystery dramas
Timeline
Sales Assistant
Tesco Ireland
09.2017 - Current
Sales Assistant
SVP.IE
01.2012 - 07.2012
Sales Assistant
Eason & Son Ltd
10.2001 - 10.2009
Sales Assistant
Book Worms
10.2000 - 10.2001
Some College (No Degree) - Professional Development Course
S.T.E.P. Programme
Certificate - Typing And Secretarial Course
S.P.A.D.E.
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