Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Robert Healy

Dublin,Ireland

Summary

Driven professional with aptitude for problem-solving and maintaining organised, safe environments. Possesses strong communication and teamwork skills, combined with talent for multitasking and prioritising tasks. Ready to contribute to operational excellence and enhance workplace functionality.

Personable corporate receptionist / security officer with over 15
years experience, successful in leading front desk operations.
Organized and efficient while providing exceptional service to
clients, staff and government officials. Skilled in incident
response, surveillance, and security protocol implementation to
maintain a secure environment. Proficient in conflict resolution, critical thinking and effective communication.
Dependable in writing reports, updating records and handling
simultaneous tasks in fast-paced settings.

Overview

18
18
years of professional experience
6
6
years of post-secondary education

Work history

H.R work experience

National Transport Authority
Dublin
2026.01 - Current
  • Updated employee records regularly keeping HR database current and accurate.
  • Assisted HR department in onboarding new employees which aided seamless integration.
  • Maintained up-to-date knowledge of HR trends for competitive advantage.
  • Coordinated with potential candidates during recruitment process.
  • Attended meetings for various HR topics such as; recruitment, onboarding, pensions and compensation and benefits.
  • Reviewing contracts for prospective new starters.
  • Verifying documentation meets mandated government standards.

Corporate Security Officer

Synergy Security Solutions
National Transport Authority
2011.11 - Current
  • Overseeing daily operations to achieve high productivity levels.
  • Deliver exceptional customer service by proactively listening to concerns and answering questions.
  • Drafted detailed incident reports following any serious occurrences at the property.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Coordinated with law enforcement agencies to facilitate investigations as needed.
  • Offered training to staff on security protocols, thereby enhancing overall site safety.

Airport Screening Agent

ICTS
Dublin Airport
2008.08 - 2010.11
  • Improved customer trust by establishing open lines of communication and effectively handling enquiries.
  • Adhered strictly to regulatory guidelines during all stages of transactions, reducing legal risks associated with non-compliance.
  • Improved airport safety standards by consistently adhering to aviation security regulations.
  • Kept updated with latest security trends for improved efficacy in role.
  • Conducted rigorous checks on passenger baggage, ensuring enhanced flight safety.

Education

CIPD - Human Resources

Dorset College
Dublin
2026.01 -

NFQ Level 5 -

Pobalscoil Isolde
Dublin
1994.09 - 2000.06

Skills

  • First Aid trained
  • Fire Warden training
  • Liaising with external clients and vendors
  • Dealing with requests via email from staff
  • Post/delivery management
  • Patience under pressure
  • Client database management
  • Diplomacy and tactfulness
  • Data entry efficiency
  • Security procedures adherence
  • Security incident management
  • Risk assessment capability
  • Responsive communication
  • Decision-Making under stress
  • ID verification process
  • Hostile situation management
  • Client relationships building
  • Staff onboarding procedures
  • Microsoft Officer including Excel and Word

Affiliations

  • For over a decade, I was part a local American football team, the Dublin Rhinos. While part of this team, I served as a board member and as a coach, as well as a player. During my time with the team, outside of playing the sport, we were also involved in charity collection for a local childrens hospital, running regular charity events and community outreach programmes. Within the sport, I spent a lot of time on recruitment, integrating new personnel and mentorship. As a coach, I learned about dealing with people, conflict resolution and interpersonal skills, all of which helped us win our first ever league title.

Timeline

H.R work experience

National Transport Authority
2026.01 - Current

CIPD - Human Resources

Dorset College
2026.01 -

Corporate Security Officer

Synergy Security Solutions
2011.11 - Current

Airport Screening Agent

ICTS
2008.08 - 2010.11

NFQ Level 5 -

Pobalscoil Isolde
1994.09 - 2000.06
Robert Healy