ROBERT COLLINS

• Developed store displays to elevate customer experience.
• Resolved customer complaints efficiently, upholding high service standards.
• Coached team members to boost performance and enhance team cohesion.
• Maintained accurate records of employee attendance, payroll, and vacation requests.
• Established streamlined processes that optimized workflow efficiency across the store.
• Managed supplier relationships to ensure timely deliveries and product quality.

Founded Collins Design in October 2005, establishing a strong market presence.

• Led commercial and residential projects across Ireland, enhancing client satisfaction.
• Delivered turnkey packages, sourcing and integrating furniture from local and international suppliers to enhance project appeal.
• Collaborated with local vendors for curtains and soft furnishings, ensuring high-quality materials met client specifications.
• Expanded workforce to five employees, supporting rapid growth and project demands.

• Managed day-to-day operations of store to ensure smooth functionality.
• Collaborated with film and TV companies to supply products from 20,000 sq. ft. store.
• Led design projects from concept through completion for various private and commercial clients.
• Designed and executed store displays to elevate customer experience.
• Achieved recognition in Irish Times Best Shops competition, winning best gifts/crafts/design/interiors in 2015.

• Participated in two TV appearances at Irish Antique Fair, discussing notable items live on air.
• Contributed to Channel 4 production 'Country House Auction' in Castle Durrow, Co. Laois.
• Collaborated with production team following Sheppards Auction House during multiple auctions.
• Engaged in conversations with the production crew while purchasing items at auctions.
• Featured in RTE's afternoon program in 2013, showcasing home interiors with host Darren Kennedy.
• Guided viewers through home, discussing design elements and aesthetics.
• Assisted in recreating a studio look to reflect overall ambiance of home.
• Demonstrated expertise in curating and presenting antique collections.