Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Zara
The Crescent, Limerick.
02.2024 - 06.2024
Assisted customers in locating products and answering inquiries to enhance shopping experience.
Maintained store cleanliness and organization to ensure a welcoming environment for shoppers.
Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
Collaborated with team members to restock merchandise, ensuring shelves remained full and accessible.
Answered questions about store policies and addressed customer concerns.
Greeted customers and provided outstanding customer service.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Retail Sales Associate
Penneys
O'Connell Street, Limerick
09.2022 - 01.2023
Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Answered questions about store policies and addressed customer concerns.
Greeted customers and provided outstanding customer service.
Executed inventory management tasks, including restocking shelves and conducting stock checks.
Maintained clean sales floor and straightened and faced merchandise.
Shop Assistant
RAM Workwear & Safety
Galvone Business Park, Roxboro, Limerick
05.2021 - 08.2022
Conducted inventory checks, contributing to accurate stock management practices.
Organized merchandise displays to attract customer attention and drive sales.
Built relationships with customers to encourage repeat business.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Prepared merchandise for sales floor by pricing or tagging.
Maintained the cleanliness of the workplace.
Education
QQI Level 5 Certificate - Computer Systems & Networks
LCFE Mulgrave Campus
05-2025
Leaving Certificate -
Crescent College Comprehensive
05-2021
Skills
Customer service
Teamwork
Problem-solving
Cash handling
Flexible hours
Manual Handling
Product knowledge
Cash register operation
Stocking and receiving
Proficient In Microsoft Office
Skilled In Computer Maintenance
Hobbies
I Enjoy Producing & Performing Music.
Guitar & Piano
Building Computers & Solving Potential Issues.
Exercise (Gym, Running, etc)
Timeline
Retail Sales Associate
Zara
02.2024 - 06.2024
Retail Sales Associate
Penneys
09.2022 - 01.2023
Shop Assistant
RAM Workwear & Safety
05.2021 - 08.2022
QQI Level 5 Certificate - Computer Systems & Networks