Robbie Miley
Blessington, Co Wicklow
Summary
Dedicated professional with a proven track record of managing staff and daily operations in dynamic customer service environments. Demonstrates exceptional interpersonal and multitasking abilities, ensuring efficient service to multiple customers each shift. Committed to engaging in a collaborative team efforts while maintaining operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Linen Porter
Tulfarris Hotel&Golf Resort
Blessington
03.2019 - 06.2024
- Implemented efficient linen distribution systems, reducing waiting times for housekeeping staff and improving service efficiency.
- Maintained cleanliness and organisation in the linen room, adhering to health and safety guidelines.
- Tracked linen usage and forecasted future needs, contributing to cost-effective procurement strategies.
- Trained new staff on linen management procedures, enhancing team competency and service standards.
- Delivered clean linens to various departments, ensuring timely support for operational needs.
- Responded promptly to urgent linen requests from departments, demonstrating flexibility and problem-solving skills.
- Kept accurate and up-to-date inventory records and tracked soap and chemical use to minimise wastage.
Labourer
Cahill's Kitchens
Blessington
05.2020 - 07.2021
- Maintained organisation and safety of workspaces with regular housekeeping work.
- Provided general labour support across multiple construction sites, adapting quickly to new tasks and teams.
- Transported raw materials safely and efficiently to minimise risk.
- Removed finished pieces from production lines and moved to packing, storage, or transport locations.
- Assisted carpenter with retrieving tools and equipment to perform jobs.
- Kept tools and equipment organised and in good working condition.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
Bartender
Tulfarris Hotel&Golf Resort
Blessington
06.2024 - 12 0
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Managed bar inventory, conducted stock takes, and placed orders to maintain optimal supplies.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Polished glass and cutlery before storing.
- Took customer orders and prepared drinks following best practices for each type.
- Verified customer age using official government identifications prior to serving alcohol.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Kept bar stocked and organised for easy access and quick service to customers.
- Removed empty kegs, tapped new kegs and attached supply lines.
- Advised customers on available beverages and optimum choices for individual tastes.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
Education
Bachelor of Arts - Bachelors of Education, Business & Religion
Mary Immaculate College
Thurles Tipperary2025
High School Diploma -
Blessington Community College
Blessington, WW2021
Skills
- Adherence to safety and sanitation
- Housekeeping procedures
- Hospitality etiquette
- Critical thinking and problem solving
- Multitasking capacity
- Professional bed making
- Garment identification
- Order fulfillment
- Basic maintenance tasks
- Packaging and presentation
- Health and Safety regulations
- Equipment handling
- Manual handling
- Workplace safety compliance
- Punctuality
- Customer relations
- Coffee and tea knowledge
- People Management
- Calm demeanour
- Inventory monitoring
- Changing beer kegs
- Hospitality ethos
- Cash register operation
- Just In Time stock control
- Patience with customers
- Speed pouring technique
Education
other,Blessington, WW,other,Thurles Tipperary
Hobbies and Interests
- Gaelic Athletic Association (GAA): Active player involved in team sports, enhancing teamwork and leadership skills.
- Music Enthusiast: Attend numerous concerts, showcasing a deep appreciation for live music and cultural events.
Contact
Blessington, Co Wicklow, Ireland W91 AK80
References
- Sanja Marsapin (Former accomodation manager at Tulfarris Hotel) 089 271 6486
- Darragh O'Toole (Manager at Tulfarris Hotel) 353 087 630 8170
- Derek Bellini (Operations Manager at Tulfarris Hotel) 353 087 069 8742
- Mick Lennon ( Bar Manager at Tulfarris Hotel) 353 087 900 3597
- Steven Cahill (Cabinet Maker at Cahills Kitchens) 353 085 706 0911
Certification
- Driving License
- GARDA vetted
Accomplishments
- coordinated and organized successful fundraisers on behalf of my GAA club Valleymount.
- Championship success with my GAA club Valleymount.
Timeline
Bartender
Tulfarris Hotel&Golf Resort
06.2024 - 12 0
Labourer
Cahill's Kitchens
05.2020 - 07.2021
Linen Porter
Tulfarris Hotel&Golf Resort
03.2019 - 06.2024
Bachelor of Arts - Bachelors of Education, Business & Religion
Mary Immaculate College
High School Diploma -
Blessington Community College
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