Robbie Kelly
Edenderry
Overview
29
29
years of professional experience
Work History
Sales Manager
Duffy & Scott Candlemakers
Tullamore
11.2021 - 06.2026
- Maintained and managed existing customer base ensuring successful client retention and increased sales revenue.
- Drove growth by targeting new client acquisition and revenue stream expansion.
- Achieved higher market share by applying focused strategies in a highly competitive environments.
- Achieved improved marketplace positioning by spearheading an innovative product launch.
- Led coordination with team to drive daily, weekly, and quarterly execution.
Regional Sales Manager
Rathborne Candles
Dublin
09.1999 - 11.2021
- Managed key accounts, strengthening client relationships to drive repeat business.
- Oversaw sales pipeline, maintaining consistent business flow and achieving sales objectives.
- Developed and implemented strategic sales plans to expand market share within the region.
- Served as primary contact for key accounts, cultivating relationships to enhance customer loyalty.
- Provided after-sales support, resolving any issues promptly to maintain client satisfaction.
Insurance Administration Clerk
Cuna Mutual
Sydney, Australia
08.1998 - 04.1999
- Communicated with customers within a customer service team, responding to enquiries and providing clear, concise information to enhance customer understanding
- Handled transfer of sensitive customer information during company's takeover, ensuring data security and compliance throughout the process
- Maintained accurate records of customer interactions, transactions, and feedback.
Bank Official
Bank of Ireland
Dublin
01.1997 - 07.1998
- Coordinated daily transaction file processing across Bank of Ireland branches to ensure accuracy and compliance.
- Managed sensitive client records in accordance with legal requirements and procedures to safeguard client confidentiality.
- Monitored daily banking transactions and reported suspicious activity, contributing to fraud prevention efforts.
Education
Bachelor of Arts - Arts
University College Dublin
Dublin01-1996
Skills
- New business acquisition
- Account management
- Client relationship management
- Customer retention
- Sales reporting
- Market analysis
Hobbies and interests
- Very family oriented with two school going daughters
- Enjoy current affairs and keeping abreast of world news and sporting events
- Keen traveller, having travelled around the world for a year and enjoy new experiences
- Avid reader
Timeline
Sales Manager
Duffy & Scott Candlemakers
11.2021 - 06.2026
Regional Sales Manager
Rathborne Candles
09.1999 - 11.2021
Insurance Administration Clerk
Cuna Mutual
08.1998 - 04.1999
Bank Official
Bank of Ireland
01.1997 - 07.1998
Bachelor of Arts - Arts
University College Dublin