Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rizwan Iqbal

Dundalk County Louth

Summary

Dynamic professional with extensive experience as a Waitress Supervisor at Punjab House Restaurant, excelling in employee training and customer service. Proven ability to enhance team performance and operational efficiency while ensuring food safety standards. Adept at building strong relationships with customers and stakeholders to drive business growth. Experienced Waitress Supervisor with a solid background in the hospitality industry. Display strong leadership abilities, effective team management, and commitment to providing outstanding customer service. Known for creating streamlined operations and fostering staff development to ensure smooth running of dining experiences. Demonstrated success in resolving guest issues promptly while maintaining high level of service quality. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.

Overview

1
1
year of professional experience

Work History

Waitress Supervisor

Punjab House Restaurant
Dundalk County Louth
08.2024 - 01.2025
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Supervised waitstaff to ensure quality customer service and satisfaction.

Store Manager

mace
Dundalk County Louth
01.2024 - 07.2024
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Created weekly work schedules for store personnel.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Education

Associate of Arts -

DE LA SALLE COLLAGE
DUNDALK CO.LOUTH
04-2020

Skills

  • Food safety
  • Cash handling
  • Employee training
  • Customer service
  • Inventory management
  • Team building

Languages

Urdu
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2
Hindi
Beginner
A1

Timeline

Waitress Supervisor

Punjab House Restaurant
08.2024 - 01.2025

Store Manager

mace
01.2024 - 07.2024

Associate of Arts -

DE LA SALLE COLLAGE
Rizwan Iqbal