Riya Mallappallil Cherian

• Assessed customer needs to recommend appropriate products or services.
• Provided training on how to use our products for both internal staff and external customers.
• Adhering to all Hazard Analysis and Critical Control Points (HACCP) guidelines and strictly following health and safety protocols while working in the deli and the shop.
• Show a positive attitude and take responsibility for ensuring customers receive and excellent shopping experience.
• Deal with all customer queries efficiently according to the policies.
• Merchandise shelves, ensuring that all areas of the store are presented to highest standards.

• Flexible to work any shifts

• Responsible for coordinating and conducting interesting activities for Clients

• Valuable communication and interpersonal skills achieved through interaction with a variety of clients.

• Received training in manual handling and fire safety

• Responsible for recording client information and monitoring them

• Provided medication counseling to patients on the proper use and potential side effects of their medications.
• Organized inventory control systems to maintain adequate stock levels for all products carried by the pharmacy.
• Ordered, labeled, compounded and dispensed prescribed medications.
• Reviewed prescriptions for accuracy and completeness prior to dispensing.
• Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
• Counseled health care professionals regarding therapeutic options, formulary restrictions, drug interactions and side effects.
• Evaluated appropriateness of medication therapy in accordance with established protocols or guidelines.

• Reviewed and verified patient information for accuracy and completeness prior to dispensing medication.
• Monitored medication stock levels to ensure adequate supply is available at all times.
• Managed prescription refills by verifying refill requests with physicians.
• Maintained knowledge of current trends in pharmacology through continuing education courses.
• Observed proper handling techniques for hazardous drugs according to safety protocols.
• Counseled customers on the proper use of over-the-counter medications.
• Participated in quality assurance activities such as audits and inspections.

• Developed and maintained volumetric solutions and ensured appropriate maintenance of laboratory chemicals.

• Established several protocols and records as well as formulated documents and logbooks in a professional and effective manner.

Assisted students with general inquiries and provided guidance to help them navigate the university's resources.

• Conducted in-process quality control tests within a laboratory setting, including assessments of weight variation, content uniformity, API uniformity, dissolution, and disintegration tests.
• Utilized a range of chromatographic techniques such as HPLC, TLC/HPTLC, GC, and PC, along with UV spectroscopy and fluorimetry, to perform assay tests.
• Executed NA/RNA extraction, gel electrophoresis, protein assays, and demonstrated proficiency in aseptic techniques.
• Received hands-on training in pharmaceutical solid and liquid manufacturing processes, including blending, compression, encapsulation, and coating.

• Lab maintenance expert

• Qualitative and quantitative analysis of organic/inorganic compounds.

• Possess GMP,GLP,GDP skills.