RITA AMOABENG AGYEMANG
Balbriggan,Dublin
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative. Motivated and ambitious assistant with experience in internal communication, database management and event coordination. Hardworking, thorough and committed team player. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Shop Floor assistant
Next
London, UK
2008.01 - 2008.03
- Answering some of the client queries
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Supervised junior staff activities and kept shop operational.
Administrative assissant
Jabbok Services
London
2009.02 - 2011.01
- Managed office inventories, restocking supplies and placing purchases orders to maintain adequate stock levels
- Performed general office duties
- Scheduling meetings and appointments
- Answering and directing phone calls to relevant staff
- Greeting and directing visitors and new staff to the organization
Secretary/ Receptionist
Newcourt Christiain Centre
London
2005.06 - 2008.12
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Facilitated access for visiting clients and colleagues by arranging and issuing appropriate security passes.
- Addressed inquiries and responded via email or telephone follow-up.
- Typed documents.
- Updated files and records with precise system navigation.
Education
QQI - Healthcare level 4 and 5
2023.09 -
- Continuing education in healthcare level 4and 5
City and Guilds - Information Technology
2004.06 - 2005.08
- Completed professional development in information technology
- Awarded [City and Guilds] Diploma in IT
NVQ Level 3 - Health and Social care
2008.01 - 2009.06
- Awarded Citi and Guilds
Diploma of Higher Education - Secretarial studies
2003.09 - 2004.06
- Business English, Microsoft Word, Excel and Power point presentation.
Diploma in secretarial Studies
Skills
- Fluent in Italian,
- Typing 60 to 70 words per minutes
- Audio typing
- Patient Care & Plans, Alzheimer's disease, Dementia, Direct Care, Infection Control, Healthcare Assistant,
- Meeting support
- Office administration
- Administrative Assistant, Office Administer and excellent customer service
- Inter-office communications
Interests
Hobbies & interests
, Walking, Volunteering, Baking
Languages
English
Fluent
Italian
Fluent
Afrikaans
Native
Timeline
Educate Get together (ADULT EDUCATION SWORDS) - QQI, Healthcare level 4 and 5
2023.09 -
Administrative assissant - Jabbok Services
2009.02 - 2011.01
Shop Floor assistant - Next
2008.01 - 2008.03
LVMT College - NVQ Level 3, Health and Social care
2008.01 - 2009.06
Secretary/ Receptionist - Newcourt Christiain Centre
2005.06 - 2008.12
College of Central London - City and Guilds, Information Technology
2004.06 - 2005.08
College of Central London - Diploma of Higher Education, Secretarial studies
2003.09 - 2004.06