Rita Queally
Ennis,Clare
Summary
Driven management professional offering over 20 years of experience in competitive accounting settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work history
Accounts Administration Manager
Circle Utility Support Services Ltd
Tuam, County Galway
06.2023 - Current
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Located, verified and distribution information through knowledge management practices.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Planned and managed resources and budget to support and deliver objectives.
- Outlined annual and quarterly priorities to guide departmental growth.
- Supported team's transition to more flexible working environment for better employee satisfaction.
- Created and implemented best practice policies and processes to aid operational performance.
- Monitored financial transactions and reconciled statements to support corporate objectives.
- Generated reports detailing account status and financial benchmarks to inform senior stakeholders.
- Oversaw A/P and A/R functions to facilitate timely payments and prohibit past-due balances.
- Maintained meticulous financial records, utilising accounting software to manage income and expenses.
- Liaised with clients to manage account enquiries and update relevant data.
- Communicated effectively across all enterprise levels, building strong rapport to foster timely internal communications.
- Reconciled accounts and prepared month-end documentation for accurate reporting and recordkeeping.
- Prepared monthly reports, account reconciliations and financial statements.
- Managed payroll operations for team of employees.
- Tracked industry advancements in software and services to integrate new and emerging tools.
- Registered customer information on database to maintain accurate records.
- Resolved escalated issues and liaised with clients to restore satisfaction and promote retention.
- Employed an empowering leadership style and leveraged emotional intelligence to maintain strong rapport across all enterprise levels.
Accounts & Payroll Clerk
Indigo (formerly 4Site)
Limerick City, Limerick
06.2008 - 05.2023
- Used Micropay to process payroll transactions for over 150 direct employees
- Reviewed established payroll processes, identifying improvement opportunities .
- Maintained accurate payroll records in Micropay, conducting correct and timely processing of payroll updates, including new hires & terminations
- Ensured employee confidentiality, verifying adherence to GDPR requirements across all tasks.
- Guaranteed corporate and statutory compliance by constantly enforcing payroll guidelines, policies and procedures.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to enquiries and provided information regarding payroll related matters.
- Evaluated discrepancies and rectified payroll errors.
- Collected and evaluated timesheets and managed electronic timekeeping systems.
- Collaborated with HR department to streamline employee data.
- Responded promptly to inquiries regarding payroll, pension, and expense reimbursements.
- Handled challenging situations with sensitivity and understanding.
- Used payroll software to streamline processes for increased efficiency.
- Reconciled general ledger accounts with 100% accuracy.
- Leveraged Sage functionality to streamline accounting processes.
- Entered transactions into internal databases.
- Reviewed and completed customer refunds and adjustments with high degree of accuracy.
- Addressed billing enquiries to correct errors and answer questions.
- Processed routine and wire transfers for assigned portfolios.
- Followed up on past due accounts to collect outstanding balances.
- Maintained company sales ledgers.
- Reviewed customer invoices for accuracy and posted information to general ledger.
- Maintained company purchase and sales ledgers.
- Performed reconciliation and preparation of bank accounts on weekly basis to identify and clear transactions.
- Evaluated employee expense reports and verified accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Analysed billing reports to accurately identify and resolve discrepancies.
- Verified items billed against items received, following up with vendors to reconcile variances.
Accounts administrator
Colleran Fitted Furniture
Ennis, Co Clare
05.2004 - 05.2008
- Managed account records in proprietary software, maintaining strict adherence to data security measures.
- Communicated effectively across all enterprise levels, building strong rapport to foster timely internal communications.
- Oversaw A/P and A/R functions to facilitate timely payments and prohibit past-due balances.
- Maintained meticulous financial records, utilising accounting software to manage income and expenses.
- Liaised with clients to manage account enquiries and update relevant data.
- Reconciled accounts and prepared month-end documentation for accurate reporting and recordkeeping.
Passenger Services Clerk
Aer Lingus
Shannon, Co Clare
12.1996 - 12.2004
Education
Distinction - Payroll
IPASS
Limerick 04.2018 - 04.2019
Accounting & Bookkeeping Services/Taxation/Tax Legislation
Accounting Technicians Ireland
Limerick 09.2010 - 06.2012
Skills
- Payroll processing
- Financial reporting
- Month-end reporting
- Invoicing
- AP and AR management
- Collections
- Account reconciliation
- VAT returns
- Sales and purchase ledgers
Timeline
Accounts Administration Manager
Circle Utility Support Services Ltd
06.2023 - Current
Distinction - Payroll
IPASS
04.2018 - 04.2019
Accounting & Bookkeeping Services/Taxation/Tax Legislation
Accounting Technicians Ireland
09.2010 - 06.2012
Accounts & Payroll Clerk
Indigo (formerly 4Site)
06.2008 - 05.2023
Accounts administrator
Colleran Fitted Furniture
05.2004 - 05.2008
Passenger Services Clerk
Aer Lingus
12.1996 - 12.2004