Róisín Flannery
Cork
Summary
I am a 22 year old student currently in final year of my BA in Politics and French. I am an adaptable and flexible team player with strong time management and organisational skills. A quick learner who thrives in fast-paced environments, I take initiative to complete tasks efficiently and identify opportunities for process improvement. My experience as a customer service representative has strengthened my communication and problem-solving abilities, as well as my capacity to remain calm and professional under pressure. Through daily interactions with diverse customers, I developed a strong sense of empathy, attention to detail, and a commitment to delivering excellent service.
Overview
7
7
years of professional experience
Work History
Ordinary Comittee Member
UCC Europa Society
09.2025 - Current
- Assist with the organising of events.
- Organise and speak at group meetings.
- Team Work
- Offer Assistance with the understanding of European Affairs
Lifeguard
Leisureworld
05.2024 - Current
- Maintain order in swimming areas with effective rule enforcement.
- Carry out monthly training in first aid.
- Carry out daily operational checks of equipment for optimal performance.
- Coordinate with other lifeguards for an efficient workflow during peak hours.
- Manage general housekeeping duties around the pool area for a pleasant environment.
Policy Research Intern
European Parliament
10.2024 - 05.2025
- Assisted in background research ahead of plenary speeches
- Analysed reports and filtered their findings
- Prepared speeches
- Translated documents
Summer Intern
Eli Lilly
05.2023 - 08.2023
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Assisted with materials management
- Showed initiative and willingness to take on new challenges.
- Adapted to new situations and learned new skills quickly.
- Received training in excel
Front of House Team Member
Boojum and Centra
06.2022 - 05.2023
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Managed customer-related issues following company policies and procedures.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Summer Camp Assistant
Dunmore East Sailing Club
06.2019 - 08.2019
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Managed customer-related issues following company policies and procedures.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
Bachelor of Arts - Politics & French
University College Cork
Cork 05-2026
Erasmus - Linguistics & Politics
Sciences Po Strasbourg & Université De Strasbourg
05-2025
Leaving Cert & Junior Cert -
Coláiste Muire, Crosshaven
Cork06-2016
Skills
- Professional and mature
- Strong interpersonal skills
- Results-orientated
- Filing experience
- First Aid trained
- Communication skills
- Knowledge of Excel
- Multilingual
Interests
- Swimming
- Research
- Current Affairs
- Languages
Timeline
Ordinary Comittee Member
UCC Europa Society
09.2025 - Current
Policy Research Intern
European Parliament
10.2024 - 05.2025
Lifeguard
Leisureworld
05.2024 - Current
Summer Intern
Eli Lilly
05.2023 - 08.2023
Front of House Team Member
Boojum and Centra
06.2022 - 05.2023
Summer Camp Assistant
Dunmore East Sailing Club
06.2019 - 08.2019
Bachelor of Arts - Politics & French
University College Cork
Erasmus - Linguistics & Politics
Sciences Po Strasbourg & Université De Strasbourg
Leaving Cert & Junior Cert -
Coláiste Muire, Crosshaven