Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Riley C. Cusack

Schenectady

Summary

Dynamic and adaptable professional with extensive experience across multiple industries, specializing in problem solving, leadership, and thriving in high-pressure environments. A proven go getter with the ability to take the reins, make decisions, and deliver beyond what is expected. Bilingual communicator who is entrepreneurial minded, having successfully launched and managed a small business, demonstrating innovation, strategic thinking, and a results driven approach. Ready to bring versatility, as well as professionalism to take on the challenges any role has to offer.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Dave's Hot Chicken
ALBANY
02.2024 - 01.2025
  • Resolved customer complaints quickly while maintaining high quality standards of product and service.
  • Provided instruction to staff regarding job functions and regulatory rules.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.

Crew Member

Jersey Mikes Subs
ALBANY
12.2022 - 02.2024
  • Processed payments on cash register and counted back bills and change to patrons.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Drove team success by quickly completing assigned tasks.

Technician

Macfawn Fire and Flood Restoration
ALBANY
09.2022 - 12.2022
  • Assisted in demolition activities including removal of drywall and flooring materials.
  • Applied treatments such as sealants and fungicides to prevent further damage.
  • Provided restoration services for structures that have been damaged by fire, mold, water and weather.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.

Laborer

Marando Construction
ALBANY
05.2022 - 08.2022
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Completed variety of physical labor tasks.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.

Unit Leader

YMCA
ALBANY
06.2019 - 08.2021
  • Maintained accurate records of attendance, incident reports, immunization forms, and other necessary paperwork.
  • Recommended methods for modifying behavior and encouraging learning experiences.
  • Lead a team of counselors to care for children ages 5 to 14, handling issues as they presented themselves by maintaining adaptability and utilizing quick-thinking skills.

Education

BBA - Business Management And Marketing

University At Albany
Albany New York
05-2025

GED -

Guilderland High School
Albany
06-2021

Skills

  • Customer service
  • Team leadership
  • Problem-solving abilities
  • Interpersonal skills
  • Decision-making
  • Bilingual
  • Multitasking capacity
  • Teamwork and collaboration

Affiliations

  • Rock climbing
  • Skiing
  • Cooking

Languages

English
First Language
Spanish
Upper Intermediate (B2)
B2

Accomplishments

  • Granted acceptance into an internship during high school centered around becoming scientifically articulate, working alongside astrophysicist and TEDx speaker Valerie Rapson, where I built my own telescope and learned how to convey high-level conceptual theories to anyone with an understanding ranging from novice to expert about the wonders of space.
  • I made the Dean's List multiple semesters throughout my college career.
  • Accepted into a study abroad program at UCD, which is ranked within the top 1% of universities worldwide.

Certification

  • Food Handlers License - For my hot sauce brand issued in March of 2024.

Timeline

General Manager

Dave's Hot Chicken
02.2024 - 01.2025

Crew Member

Jersey Mikes Subs
12.2022 - 02.2024

Technician

Macfawn Fire and Flood Restoration
09.2022 - 12.2022

Laborer

Marando Construction
05.2022 - 08.2022

Unit Leader

YMCA
06.2019 - 08.2021

BBA - Business Management And Marketing

University At Albany

GED -

Guilderland High School
Riley C. Cusack