Richie Ayodele
Summary
Competent Event Manager/Planner with proven ability to develop creative, effective and successful event strategies. I posses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Gained a numerous amount of skills, from various jobs that i've worked in which i can apply to any position that i'm giving.
Overview
3
3
years of professional experience
Work History
Event Manager
Self Employed
01.2022 - Current
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Coordinated florists, photographers, and musicians for events.
- Assembled creative and innovative event attractions based on internal capabilities.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Coordinated with sales and marketing teams to publicize and promote events.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Developed and implemented successful marketing plans to generate event revenue.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Prepared invitations to send out to guest lists.
- Generated ideas to enhance and expand current event offerings.
- Liaised with clients to determine exact event requirements.
- Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
- Utilized social media to promote events and increase attendance.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Oversaw event registration process by collecting and tracking attendee information.
- Trained and supervised event staff to complete tasks on time.
- Monitored and controlled event expenditures to meet budgets.
- Developed and distributed event surveys to gather feedback and assess event success.
- Implemented protocols and procedures to effectively manage planning process.
- Developed detailed event reports, documenting all aspects of each event.
- Produced concept plans for high-profile corporate meetings and events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Coordinated travel and accommodations for event attendees.
Supervisor
Sketchers
09.2023 - 12.2023
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Monitored workflow to improve employee time management and increase productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
- Conducted routine inspections to check quality and compliance with established specifications.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Solicited customer feedback to identify and improve on areas of weakness.
- Boosted team performance by developing customer service training materials and conducting service training.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
Team Leader
Krispy Kreme
02.2023 - 05.2023
- Basically this role consisted of look and supervising over me fellow team members, as I was the team leader, I had certain tasks of taking care of the opening and closing of the store whilst checking everything was in order for the the manager when she was not around to oversee things.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Held weekly team meetings to inform team members on company news and updates.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
Sales Advisor
PhoneWatch
12.2022 - 02.2023
- My role at PhoneWatch allowed me to gain confidence in speaking face to face with customers, improved my presentation skills and communication
- The role consisted of selling alarm systems door to door, using sale tactics to personalize each experience with customers
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Responded to in-person and telephone requests for information about company offerings.
- Demonstrated features, answered questions and offered solutions.
- Scheduled appointments and managed master calendar.
- Representing the brand I understood the importance of researching the product I was selling in order to give customers the best experience and come across confident.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
General Operative
Airport Logistics
06.2022 - 11.2022
- This role consisted of warehouse work
- I was able to adapt quickly to a new environment and work positive and collaborative in this role
- I have a strong work ethic, so in times where the business had busy periods
- I picked up shifts to help the team.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service
Infosys
08.2021 - 01.2022
- Assisted customers with a warm and professional attitude
- Interacted with customers through live chat
- Processed orders and refunds
- Assisted customers with questions
- Kept records of customer complaints
- Managed customer accounts
- Handled billing issues and order inquiries
Education
Leaving CertificateLeaving certificate -
St.Patricks College
Cavan 05.2020
Bachelor of Arts - Accounting And Finance
Dublin Business School
Dublin Bachelor of Arts - Cyber Security
IT Certify
United Kingdom 09.2023
Skills
- Customer service
- Communication skills
- English
- Phone etiquette
- Organizational skills
- Computer skills
- Sales
- Time management
- Hospitality
- Microsoft Excel
- Salesforce
- Retail sales
- Negotiation
- Outside sales
- Inside sales
- CRM software
- Team Leadership and Supervision
- Social Media Management
- Event Sales
- Cross-Functional Teams Leadership
- Vendor and Contract Negotiations
- Promotional Advertising
- Crisis Management
Accomplishments
- Planned over Six successful events that generated a substantial increase in our revenue from when we started.
- Built strong relationships with vendors such as florists, photographers, videographers, musicians, and officiants to take hassle out of extensive out reach planning.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
1. Holistic Business Understanding:
- My proficiency in accounting and finance equips me with a deep understanding of financial management, budgeting, and strategic planning. This is crucial for any business, as financial health is a cornerstone of success.
2. Risk Mitigation and Security Awareness:
- With My knowledge in cybersecurity, i can bring an added layer of protection to any organization. In today's digital age, businesses face increasing threats, and my expertise can safeguard sensitive information, ensuring the integrity and confidentiality of financial data.
3. Compliance and Regulations:
- Being well-versed in accounting and finance means i'm familiar with various industry regulations and compliance standards. This knowledge is invaluable in ensuring that the company adheres to legal requirements and avoids potential pitfalls.
4. Strategic Decision-Making:
- with my financial background this allows me to analyze data and make informed decisions that contribute to the overall success of the organization. This ability is complemented by my understanding of cybersecurity, enabling me to make decisions with a focus on protecting digital assets.
5. Event Management and Communication Skills:
- Managing an events company hones my organizational and interpersonal skills. This experience is transferrable to any role requiring effective communication, teamwork, and the ability to coordinate and execute complex projects.
6. Adaptability and Problem-Solving:
- The combination of these skills showcases adaptability. Whether it's navigating financial challenges, addressing cybersecurity threats, or orchestrating a seamless event, the ability to think on my feet and solve problems efficiently is a valuable asset.
7. Customer-Centric Approach:
- Events management often involves a strong focus on customer satisfaction. Applying this mindset to other roles can enhance the customer experience in various business aspects, creating a positive impact on the company's reputation.
In conclusion, my diverse skill set not only makes me a well-rounded candidate but also positions myself as an asset to any organization looking for someone who can contribute across multiple domains, ensuring financial stability, security, and successful event execution with exceptional work ethic.
Timeline
Supervisor
Sketchers
09.2023 - 12.2023
Team Leader
Krispy Kreme
02.2023 - 05.2023
Sales Advisor
PhoneWatch
12.2022 - 02.2023
General Operative
Airport Logistics
06.2022 - 11.2022
Event Manager
Self Employed
01.2022 - Current
Customer Service
Infosys
08.2021 - 01.2022
Leaving CertificateLeaving certificate -
St.Patricks College
Bachelor of Arts - Accounting And Finance
Dublin Business School
Bachelor of Arts - Cyber Security
IT Certify