Rhonda Cahill
Dublin
Summary
Data Governance and Data Quality professional with experience supporting multinational organisations. Enjoys partnering with teams to understand business needs and help deliver effective data solutions that improve accuracy and operational efficiency. Recognised for a collaborative working style, clear communication, and a steady focus on improving datA quality, processes and governance standards.
Overview
24
24
years of professional experience
Work History
Global Senior Data Steward
Workday
01.2022 - 05.2025
- Researched and identified potential new customers to expand the account database, supporting the Go-To-Market (GTM) strategy.
- Ensured accuracy, consistency, and completeness of customer data within Salesforce.
- Created and maintained internal documentation on data management, governance, and database processes.
- Acted as the liaison between business teams and Data Operations, translating business requirements into technical specifications.
- Provided guidance across Data Quality & Operations, Sales Operations, and Field Sales teams for operational and project-based work.
- Collaborated with stakeholders to define and document data requirements for GTM and other initiatives.
- Managed stakeholder expectations by delivering updates on data quality, database expansion, and project progress.
- Worked with Sales and Marketing to ensure accurate data usage for targeted campaigns.
- Built and maintained strong cross-functional relationships.
Commercial Excellence Analyst
Johnson & Johnson
04.2021 - 10.2021
- Maintained data integrity by updating sales territories and product information within Hubble reporting system.
- Supported sales target setting in collaboration with the Sales Team.
- Delivered commercial analysis and weekly performance reporting to Commercial and Sale Teams.
- Assisted the Commercial Excellence Manager with ad-hoc operational and analytical tasks.
Global Commercial Data Governance Manager
Diageo PLC
03.2016 - 03.2020
- Cultivated and strengthened strategic partnerships with internal/external stakeholders to drive successful project delivery.
- Applied commercial governance and standards to global projects, including TRAX Retail image recognition deployments.
- Created and implemented data management policies, processes, and data dictionaries.
- Defined and managed data standards across commercial systems, balancing global consistency with local market needs.
- Partnered with Data Quality Teams to implement data quality initiatives and fostered a RFT (Right First Time) culture.
- Managed global cross-functional projects, including migrations to Shared Service Centres.
- Launched and supported a Data Maintenance Team in Bangalore, including process rollout and training.
- Accelerated Data Maintenance team effectiveness through continued process development, clear documentation, and targeted training initiatives.
- Developed and nurtured strategic relationships with senior stakeholders and global teams, driving alignment and achieving shared objectives.
Global Data Quality Manager (Vendor & Commercial)
Diageo PLC
04.2008 - 03.2016
- Collaborated with Procurement and Commercial teams to define key data fields for reporting in Salesforce and SAP.
- Developed and implemented Data Quality Checks across relevant systems with clear ownership.
- Executed master data object creation and amendments, ensuring adherence to business requirements.
- Educated stakeholders on the importance of data quality to improve business performance.
- Improved and maintained data quality and 'Right First Time' (RFT) KPIs, achieving a 30% increase and stabilizing at 90%.
- Generated and distributed monthly data quality dashboards to stakeholders.
- Managed data quality issue resolution within SLA guidelines.
- Maintained and updated data quality documentation.
- Implemented process improvements to enhance the Vendor Data Domain.
- Served as the primary point of contact for new business data requirements and projects.
Customer Master Data Executive
Diageo PLC
09.2006 - 04.2008
Procurement Process Controller / Team Leader
Diageo PLC
01.2004 - 09.2006
Purchase to Pay (PtP) Specialist
Diageo PLC
08.2001 - 01.2004
Education
Microsoft Office Specialist -
IACT (International Academy of Computer Training)
Dublin03.2021
TEFL Certificate -
TEFL (Teaching English As A Foreign Language) Academy
Dublin01.1996
Diploma - Early Childhood Studies
UCD (Blackrock)
Dublin01.1995
Skills
- Data governance and quality
- Master data management
- Salesforce and SAP expertise
- Data stewardship standards
- Process design documentation
- Stakeholder management
- Commercial operations support
- Reporting analytics
- Continuous improvement strategies
- GTM data support
Timeline
Global Senior Data Steward
Workday
01.2022 - 05.2025
Commercial Excellence Analyst
Johnson & Johnson
04.2021 - 10.2021
Global Commercial Data Governance Manager
Diageo PLC
03.2016 - 03.2020
Global Data Quality Manager (Vendor & Commercial)
Diageo PLC
04.2008 - 03.2016
Customer Master Data Executive
Diageo PLC
09.2006 - 04.2008
Procurement Process Controller / Team Leader
Diageo PLC
01.2004 - 09.2006
Purchase to Pay (PtP) Specialist
Diageo PLC
08.2001 - 01.2004
Microsoft Office Specialist -
IACT (International Academy of Computer Training)
TEFL Certificate -
TEFL (Teaching English As A Foreign Language) Academy
Diploma - Early Childhood Studies
UCD (Blackrock)