Rhiannon Hurley
Albuquerque
Summary
Dynamic Lead Barista with a proven track record at Heroes Walk Among Us, showcasing exceptional interpersonal communication and time management skills. Excelled in fostering a collaborative environment, significantly enhancing customer satisfaction through meticulous attention to detail and adept use of Adobe Suite for creative menu design.
Overview
2
2
years of professional experience
Work History
Barista
Starbuck's Coffee
01.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Lead Barista
Heroes Walk Among Us
11.2021 - 09.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
Education
Vocational School - Plumbing
Albuquerque Job Corps
Albuquerque, NM 05-2022
High School Diploma -
High School Equivalency Degree
Albuquerque, NM 05-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Interpersonal communication skills
- Conflict resolution skills
- Graphic design
- Excellent computer skills
- Microsoft Suite
- Adobe Suite
- Excell
- Lennox
- Microsoft Word
Timeline
Barista
Starbuck's Coffee
01.2023 - 05.2024
Lead Barista
Heroes Walk Among Us
11.2021 - 09.2022
Vocational School - Plumbing
Albuquerque Job Corps
High School Diploma -
High School Equivalency Degree
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