Reshma Damodar Menon
Portlaoise,Laois
Summary
Results-driven Network Planner skilled in designing and optimising network systems to enhance operational efficiency. Known for spearheading projects that improve network reliability and reduce downtime, significantly contributing to streamlined processes and increased organisational performance. Renowned for collaborative approach and ability to drive technological advancements within team environments.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Operations Network Planner
National Broadband Ireland
Dublin
08.2023 - Current
- Ownership of the QC program for customer connections and service
- Verification of compliance with the network architecture rules
- Act to minimize the level of required in-field changes to the initial connection designs
- Review and approve appropriate in-field changes within defined budgetary limits and escalate were necessary
- Work to ensure changes to design are properly costed, approved, and electronically captured
- Work to ensure that installation and assurance related invoicing and all materials management elements are accurate and up to date
- Be a source of ideas and innovation to improve the accuracy of the delivery of services to customers.
Fiber Planner Team Lead
Indigo Telecom Group
Limerick
04.2022 - 06.2023
- Provide intensive coaching to the team members about the project to enhance their knowledge and expertise
- Execute the Project in the most efficient way to meet Customer requirements under Project
- Manager with 10-12 resources
- Tracking and monitoring of productivity and quality of the team members
- Suggestion for continuous improvement
- Closely working with team to achieve client's deadline
- Supporting PM by providing adequate data in achieving revenue goals of the company
- Supporting team in achieving RFT for the packs submitted
- Dealing with multiple supplier, providing technical support to deliver packs in a timely manner.
Fiber Planner
Indigo Telecom Group
Limerick
03.2021 - 04.2022
- Work closely with suppliers in timely completion of Design pack for timely delivery to the client
- Quality checking the packs produced from supplier, giving timely feeding to produce an fiber design that meets industry standard
- Creating schematic drawings, network layouts, and bill of materials (BOM) of the error free pack and submitting within committed SLA
- Training project standards for new joiners.
Engineer Service Fulfillment and Order Management
Tata Communications Transformation Services
India
03.2020 - 02.2021
- Designing FTTH network in PNI Small world Database
- Updating Fiber test results from field to database
- Closely working with client in learning new updates and changes in technology
Quality Analyst
Immco
India
01.2017 - 03.2020
- Perfect delivery of error free product to the customer end
- Tracking and monitoring of productivity and quality of the team members
- Provide suggestions for quality improvement
- Give suggestions for tool creation
- Outstanding Training skill
- A very good exposure in MS Office.
Engineer
Immco
India
08.2015 - 01.2017
- Planning and designing fiber optic network infrastructure
- This includes analyzing network requirements, determining cable routes, and conducting feasibility studies for new fiber optic deployments
- Experienced working directly in client server
- Delivering End product to the customer.
Engineer Trainee
IBES
India
10.2014 - 08.2015
- Adapt quickly to new technologies and tools in the GIS domain
- Assist in collecting, organizing, and updating geospatial data using various GIS software and tools.
Education
Bachelor of Technology in Electronics and Communication Engineering
Calicut University
IndiaSkills
- Project Management
- Data Center Operations
- CCNA Job oriented training
- Process Improvement
- Excel proficiency
- Customer Service
- Network planning and design
- Virtualized Enterprise Networking
- IT Best Practices (AGILE)
- Collaboration and Coordination
- AutoCAD
- Bentley
- Micro Station
- MapInfo
- Lode data
- Spatial net
- QGIS
- PNI Smallworld
- FME
- Microsoft Office / MS Visio
- Microsoft Power BI & Power Automate
Certification
- Atlassian Agile project Management professional certificate
- Career essentials in generative AI (Microsoft & LinkedIN)
- CCNA
- Manual Handling
Accomplishments
- Worked in Multiple countries (India & Ireland)
- After relocating, Ireland promoted as Team Lead
- Best employee award for October 2022 for ramping up project to 60k units per month, project management, Organization, excellent client feedback & reporting.
Timeline
Operations Network Planner
National Broadband Ireland
08.2023 - Current
Fiber Planner Team Lead
Indigo Telecom Group
04.2022 - 06.2023
Fiber Planner
Indigo Telecom Group
03.2021 - 04.2022
Engineer Service Fulfillment and Order Management
Tata Communications Transformation Services
03.2020 - 02.2021
Quality Analyst
Immco
01.2017 - 03.2020
Engineer
Immco
08.2015 - 01.2017
Engineer Trainee
IBES
10.2014 - 08.2015
Bachelor of Technology in Electronics and Communication Engineering
Calicut University
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