Reinaldo Istanboulie
Dublin,Ireland
Summary
Seasoned Account Service Manager with expertise in short-, mid- and long-term client projects. Working with Tier 1 Consulting Firms in EMEA.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Accounts Servicing Manager
Gerson Lehrman Group (GLG)
Dublin, Ireland
01.2024 - 01.2026
- Client facing role responsible of leading Research projects across all topics including niche areas such as Defence & Public Projects
- Led the sustained growth of the Italian accounts with a Tier 1 client
- Took over the Italy account in August 2024, generating a growth of 47% and turning it into a Million dollars account.
- Achieved 110% of my annual target 2025, and finishing Q4 on 140% of the quarterly target, the Top position across all Regions
- Led a team of 4 associates on the Italian account, which includes their training, ramp-up and continuous improvement.
- The leadership of the team also included the strategic direction and key aspects of the account management.
Accounts Servicing Associate
Gerson Lehroman Group (GLG)
Dublin, Ireland
01.2022 - 01.2024
- Partnered with Tier 1 consulting firms in a wide range of projects by providing high-quality experts depending on the desired topics.
- Executed quick turnaround searches, expert screenings and coordinated the consultations as well as any post-consultation engagements.
- Built long lasting client relations with key clients and I was assigned to struggling accounts to turn them around.
- Most notably, I turned around a Tier 1 account in the UK that had registered negative growth, and managed to register 50% positive growth YoY.
Sr. Expert Recruitment Associate
Gerson Lehrman Group (GLG)
Dublin
10.2019 - 10.2022
- Recruited specific experts for a wide variety of quick execution and fast-changing projects for Tier 1 and Tier 2 Consulting firms.
- Experts included Current & Former C-Level and members of Senior Global management at Global firms across a wide range of industries, including Defence and Public administration
- Consistently hit 150% of my Quarterly targets and obtained a promotion with 9 months of joining the company
Education
Msc - Human Resource Management
National University of Ireland Galway (NUIG)
01.2018 - 01.2019
Bachelor - Business Management
Toulouse Business School (TBS)
01.2013 - 01.2016
Skills
- Account management & growth
- Client communication
- Client centric service
- Sales project management
- Small & medium team management
- Effective team communication
- High adaptability to different conditions and environments
- Effective delegating
Multi-lingual Professional capability with the following languages:
- English
- French
- Spanish
- Italian
Full working ability with:
- Front
- Slack
- Teams
- Workday
Timeline
Accounts Servicing Manager
Gerson Lehrman Group (GLG)
01.2024 - 01.2026
Accounts Servicing Associate
Gerson Lehroman Group (GLG)
01.2022 - 01.2024
Sr. Expert Recruitment Associate
Gerson Lehrman Group (GLG)
10.2019 - 10.2022
Msc - Human Resource Management
National University of Ireland Galway (NUIG)
01.2018 - 01.2019
Bachelor - Business Management
Toulouse Business School (TBS)
01.2013 - 01.2016