Regina Rooney
Westport,Ireland
Summary
Dynamic professional with expertise in horse training, team collaboration, and customer service. Demonstrates exceptional problem-solving abilities and equipment maintenance skills, ensuring seamless operations. Adept at communication and remaining calm under pressure, fostering effective team building and marketing strategies. Proficient in software knowledge, aiming to leverage skills for continued growth in a challenging environment.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work history
Hospitality worker
The grace hotel
Westport, County Mayo
2026.02 - 2026.05
- Ensured cleanliness of premises for a welcoming environment.
- Prepared rooms to meet high standards of cleanliness.
- Handled guest complaints, resulting in satisfactory resolution.
- Managed reservations, ensuring accurate booking details.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Checked identification of customers to ensure legal drinking age compliance.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Enhanced customer satisfaction by promptly attending to queries and requests.
myna stables
myna stables
Westport, County Mayo
2014.01 - 2025.08
- Trained horses for dressage events contributing to multiple successful showings.
- Trained novice riders for competent horse handling.
- Assisted in organising local equestrian events, promoting the sport locally.
- Started therapeutic riding lessons for special needs individuals, making the sport inclusive.
- Ensured proper care of horses with regular health checks.
- Taught students horsemanship etiquette to maintain discipline during sessions.
Tesco Ireland
Tesco
Westport, County Mayo
2025.05 - 2025.06
- Performed routine tasks with accuracy and effectiveness.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Enhanced customer satisfaction by ensuring availability of popular items.
Education
A-Levels - Animal Science
mayo college of further education
Westport, County Mayo 2023.09 - 2025.02
Skills
- Horse training
- Team collaboration
- Customer service
- Problem solving
- Equipment maintenance
- Communication skills
- Calm under pressure
- Team building
- Knowledge of [Software]
- Marketing
- Bartending experience
- Hygiene standards upkeep
Affiliations
- Horse riding
Timeline
Hospitality worker
The grace hotel
2026.02 - 2026.05
Tesco Ireland
Tesco
2025.05 - 2025.06
A-Levels - Animal Science
mayo college of further education
2023.09 - 2025.02
myna stables
myna stables
2014.01 - 2025.08