Regina Murphy
Listowel
Summary
Seasoned Support Worker with a robust background of caring in Alzheimer's Day Care Centre, Nursing home,Community care and also currently in Residential setting. Showcasing exceptional skills in behavioral support and active listening. Excelled in delivering personalized care, enhancing community integration for clients with diverse needs. Renowned for empathy and effective communication, significantly improving client well-being and autonomy. Compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting independence and well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Worker
RehabCare
Tarbert
03.2024 - Current
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Assisted in the development of social skills through group activities and one-on-one interactions.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assessed client needs and developed treatment plans accordingly.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Drive and accompany clients/Service Users to appointments, shopping and special events for safety and companionship.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
- Facilitated community integration and socialization through arranging and accompanying clients on outings.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Managed household errands and other essential duties.
Care Support Worker
Windmill Homecare
Kerry
01.2022 - 03.2024
- Home care support/healthcare assistant
- Developed relationships with clients by providing companionship, understanding and empathy.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Encouraged independence within safe boundaries while promoting choice and dignity at all times.
- Assisted clients with maintaining good personal hygiene.
- Attended meetings with other healthcare professionals to discuss individual client care plans.
- Supported bathing, dressing and personal care needs.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Helped clients get in and out of beds and wheelchairs.
- Observed patients for changes in physical, emotional, mental or behavioural condition and injuries.
- Improved patient outlook and daily living through compassionate care.
- Reported any changes in a client's condition or behaviour promptly to relevant personnel.
- Delivered training sessions on topics such as nutrition, safety awareness or first aid techniques.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Reported concerns to nurse supervisor to promote optimal care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided emotional support to clients in difficult situations.
- Followed safe lifting and transferring techniques to transport residents.
- Collaborated closely with family members of clients to ensure that their needs were being met effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
Health Care Assistant
Áras Mhuire nursing home
Listowel
07.2019 - 02.2022
- Health Care Assistant
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted with cleaning of rooms between patients; restocked supplies as needed.
- Answered patient call signals and signal lights to determine patients' needs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Prepared beds and equipment for use by healthcare professionals.
- Actively participated in team meetings discussing patient cases and best practices.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Participated in educational opportunities related to health care assistant duties.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Managed household errands and other essential duties.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Healthcare Assistant
Alzheimer Day Care Centre
Listowel
01.2018 - 01.2019
- Healthcare Assistant
- Participated in educational opportunities related to health care assistant duties.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted with mobility exercises for immobile patients under direction of physical therapist or nurse.
- Planned and served meals and snacks to patients according to prescribed diets.
- Interacted positively with family members of patients while delivering compassionate care.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Healthcare Assistant
Our Lady Of Fatima Nursing Home
Tralee
10.2013 - 01.2014
- Responsibilities: My responsibilities were, helping and assisting the needs and wants of the patients/clients, feeding, showering the patients/clients, assist when in need of a hoist and also help the patients/clients when in need of help getting dressed
- Accomplishments: I now have more knowledge of how to look after the elderly who are sick, or who have a life limiting illness that people may face in every day life
- Skills Used: listening to the client/patient carefully and to speak clearly, Good time keeping, Patient, Good team worker, Very organised, Respectful of others, Honest, Caring, Considerate, Dependable, Trustworthy, Enthusiastic
Education
Online Learning - online learning
Hseland
Online01-2024
Higher Level Vetac Level 5 - Healthcare Support
Fetac QQI
Tralee12-2013
Fetac Level 5 Health Care Support -
Fetac QQI
12-2013
Skills
- Nursing home experience
- Time management
- Meal preparation
- Dementia care
- Special needs
- Home care
- Senior care
- Caregiving
- Communication skills
- Mental health assistance
- Disability care
- Housekeeping and laundry
- Daily living support
- Documentation
- Active listening
- Empathy and patience
- Meal planning and preparation
- Transportation assistance
- Cultural sensitivity
- Relationship building
- Mobility assistance
- Crisis intervention
- Personal care assistance
- Cleaning and sanitizing
- Community integration
- Documentation and reporting
- Medication administration
- Behavioral support
- Emotional support
- Activity planning
- Skill building
- First aid and CPR
- Experienced with [diagnosis] patients
- Verbal and written communication
- Health and safety awareness
- Basic caregiving
- Attention to detail
- Professional boundaries
- Clean driving record
Certification
- Applying a human rights-based approach in health and social care: putting national standards into practice, 04/01/21, Present
- Role of good communication in uploading human rights, 03/01/21, Present
- AMRIC personal protective equipment, 03/01/21, Present
- Do the right thing: HSE risk and incident management, 03/01/21, Present
- Dementia enhanced home supports, 03/01/21, Present
- Introduction to the international dysphagia diet standardisation initiative, 03/01/21, Present
- Managing health and safety in healthcare biological agent hazards, 03/01/21, Present
- Recovery in mental health, 03/01/21, Present
- Palliative care needs assessment module lesson 2 of 2, 03/01/21, Present
- AMRIC respiratory hygiene and cough etiquette, 03/01/21, Present
- Communication effectively through open disclosure, 03/01/21, Present
- Manual handling and people handling e-learning theory module, 03/01/21, Present
- Managing health and safety in the healthcare setting, 02/01/21, Present
- National standards for infection prevention and control in the community service: putting the standards into practice, 01/01/21, Present
- The early identification of memory problems in older persons, 01/01/21, Present
- Covid19 assessment and recognition among people with intellectual disability, 12/01/20, Present
- TUI falls assessment and prevention, 11/01/20, Present
- Introduction to infection prevention and control, 10/01/20, Present
- Managing feeding, eating, drinking and swallowing in people with an intellectual disability, 08/01/20, Present
- Putting on and taking off PPE in the community healthcare setting, 05/01/20, Present
- Hand hygiene for HSE clinical staff, 05/01/20, Present
- An introduction to children first, 05/01/20, Present
- Communicating with people who have intellectual disability, 05/01/20, Present
- Personal and people development, 05/01/20, Present
- Safeguarding induction training, 05/01/20, Present
- Breaking the chain of infection, 05/01/20, Present
- Induction assessment, 05/01/20, Present
- FRS Training Ltd, 01/01/13, Present
- Fetac Level 5 Health Care Support, 01/01/13, Present
- Safety and Health at Work, 01/01/10, Present
- Active Leadership Award, 12/01/09, Present
- Buntus Start Training Programme, 06/01/09, Present
- Disability Awareness Workshop, 05/01/09, Present
- Child Protection in Sports Awareness Workshop, 07/01/24, 07/01/26
- First Aid responder (FAR), 05/01/22, 05/01/25
- Manual Handling, 09/01/22, 09/01/24
- HACCP, 03/01/19, 03/01/22
- Bus assistant, 03/01/19, 03/01/22
Accomplishments
Increased knowledge of how to look after the elderly who are sick or have a life-limiting illness
Awards
Fire Safety Training, 04/01/24, In-house training with Rehab Care
Skillsused
- Listening to the client/patient carefully and speaking clearly
- Good time keeping
- Patient
- Good team worker
- Very organised
- Respectful of others
- Honest
- Caring
- Considerate
- Dependable
- Trustworthy
- Enthusiastic
Roles And Responsibilities
- Helping and assisting the needs and wants of the patients/clients
- Feeding and showering the patients/clients
- Assisting when in need of a hoist
- Helping the patients/clients when in need of help getting dressed
Timeline
Support Worker
RehabCare
03.2024 - Current
Care Support Worker
Windmill Homecare
01.2022 - 03.2024
Health Care Assistant
Áras Mhuire nursing home
07.2019 - 02.2022
Healthcare Assistant
Alzheimer Day Care Centre
01.2018 - 01.2019
Healthcare Assistant
Our Lady Of Fatima Nursing Home
10.2013 - 01.2014
Online Learning - online learning
Hseland
Higher Level Vetac Level 5 - Healthcare Support
Fetac QQI
Fetac Level 5 Health Care Support -
Fetac QQI
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