Reese Lozeron
Dublin
Summary
Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Adept at fostering client relationships, building strong teams, and delivering exceptional customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Barista & Server
Roots
03.2024 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Service Canada Benefits Officer
Service Canada
01.2022 - 09.2023
- Reviewed and analyzed benefit applications for eligibility, and completeness of documentation
- Conducted fact-finding interviews with clients and employers to investigate circumstances related to benefit files
- Applied regulation and jurisprudence considering federal and provincial legislation to determine entitlement to benefits
- Monitored payments to stop misuse, address underpayments and overpayments, and refer suspicious cases for investigation
- Prepared appeal submissions for clients, guiding appeal procedures and formatting
- Responded to inquiries from MPs, federal and provincial departments, and unions, regarding applicable legislation.
Part-Owner
Whyte Avenue Vintage
01.2020 - 11.2021
- Co-founded and managed online vintage clothing store, overseeing all aspects of business operations
- Developed and executed marketing strategies to attract customers and increase sales
- Managed inventory, including sourcing and curating unique and high-quality vintage items
- Provided exceptional customer service and created a positive shopping experience for customers
- Designed website and ran social media account
- Implemented a successful social media strategy resulting in a 50% increase in followers and engagement across all platforms
- Developed and executed campaigns that drove significant website traffic and generated new client relationships.
Manager
Kb&Co
05.2016 - 02.2019
- Managed day-to-day operations of store, including inventory management and staff supervision
- Developed and implemented sales strategies to drive revenue growth
- Assisted with the grand opening of 3 locations, contributed to the interior design and layout, and helped create the menu
- Led and grew social media platforms and aided in securing brand identity
- Managed accounts payable, accounts receivable, and payroll
- Provided exceptional customer service, ensuring high levels of customer satisfaction
- Achieved weekly and monthly agreed sales targets
- Assisted in the monitoring of social media accounts and responding to customer inquiries and feedback.
Team Leader
Urban Outfitters
02.2014 - 07.2016
- Oversaw daily operations of the store, including managing staff, inventory, and customer service
- Developed and implemented strategies to drive sales and meet targets
- Created visually appealing displays to attract customers and showcase merchandise
- Maintained a high level of customer satisfaction through exceptional service and resolving any issues or concerns
- Operational duties including floor moves, replenishment, inventory shortage control, and stockroom organization
- Assigned daily employee tasks and monitored activity and completion.
Education
St.Francis Xavier
GED -
Basema Styles
Edmonton05.2021
Skills
- Team Player
- Inventory management
- Communication Skills
- Customer service
- Fashion Knowledge
- Analytical Skills
- Trend Forecasting
- Decision-Making Abilities
- Budget Management
Timeline
Barista & Server
Roots
03.2024 - Current
Service Canada Benefits Officer
Service Canada
01.2022 - 09.2023
Part-Owner
Whyte Avenue Vintage
01.2020 - 11.2021
Manager
Kb&Co
05.2016 - 02.2019
Team Leader
Urban Outfitters
02.2014 - 07.2016
St.Francis Xavier
GED -
Basema Styles
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