Rebekah Musgrave
Dublin,Ireland
Summary
A friendly and approachable individual with a knack for creating welcoming environments and managing tasks seamlessly. Strong communication and interpersonal abilities combined with problem solving and multitasking skills. Experience in providing exceptional front line customer service skills both face to face and by phone. Polite and professional manner. Quick learner and takes to instructions well to complete tasks.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Trainee hairdresser
Brown Sugar
Dublin 2, Ireland
2017.10 - 2025.02
- Worked under pressure during peak business hours, showcasing ability to handle stressful situations calmly.
- Supported senior hairdresser during complex hair treatments, learning intricate techniques by observation.
- Followed health and safety regulations strictly whilst performing tasks, ensuring safe practices at the salon.
- Ensured cleanliness and hygiene of salon area, contributing to a comfortable environment for clients.
- Participated actively in staff training sessions for continuous skill improvement.
- Demonstrated good communication skills whilst interacting with customers.
- Maintained a positive attitude even during challenging situations, contributing towards a harmonious work environment.
- Greeted, welcomed and provided refreshments to customers upon entry.
- Advocated company values through all customer interactions.
Hair stylist
The Warehouse Ashtown
Dublin 15, Ireland
2022.03 - 2024.09
- Maintained salon cleanliness and hygiene standards for a pleasant environment.
- Developed a loyal clientele through exceptional customer service skills.
- Managed appointments efficiently, ensuring minimal waiting time for clients.
- Managed appointments and schedules to smooth workflow.
- Pre-booked returning client appointments to foster continued loyalty.
- Updated customer files with colour notes, preferences and services delivered.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Education
Certificate of Higher Education - Medical Reception
The Career Academy
USA 2024.08 - 2025.01
Certificate of Higher Education - Medical Terminolgy
The Career Academy
USA 2024.08 - 2025.02
Certificate of Higher Education - Hair Stylist Trainee
Brown Sugar
Dublin 2017.10 - 2022.02
Leaving Certificate -
St Dominic's College
Dublin 2015.09 - 2016.07
Skills
- Excellent communication and interpersonal skills
- Problem solving skills
- Brilliant time management
- Team work skills as well as the ability to work independently
- Maintaining professionalism under pressure
- Maintaining a clean work space
- Multitasking skills
- Medical terminology knowledge
- Microsoft word/excel knowledge
- Managing stock levels
- Record keeping accuracy
- Very positive person
Timeline
Certificate of Higher Education - Medical Reception
The Career Academy
2024.08 - 2025.01
Certificate of Higher Education - Medical Terminolgy
The Career Academy
2024.08 - 2025.02
Hair stylist
The Warehouse Ashtown
2022.03 - 2024.09
Trainee hairdresser
Brown Sugar
2017.10 - 2025.02
Certificate of Higher Education - Hair Stylist Trainee
Brown Sugar
2017.10 - 2022.02
Leaving Certificate -
St Dominic's College
2015.09 - 2016.07