Rebecca O Sullivan
Cork,Ireland
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Onboard Sales and Services
Stena Line
Fishguard
03.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service.
- Displayed energy and enthusiasm in fast-paced environment.
Bar keeper
Sea Chefs
04.2024 - 10.2024
- Served guests spirits, lagers and stouts at bar.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Followed food safety and hygiene requirements to protect guests.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Conversed with patrons to build rapport and maintain close eye on drink and dining needs.
- Built and maintained displays of spirits, enticing guests to make purchases.
Bartender
Langley Hotel
Tignes , France
11.2023 - 03.2024
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Input orders into register, calculated bills and collected payments.
- Supported serving staff with fast, accurate beverage preparation.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
Bar Manager
Nicky’s
Glengarriff , Cork
02.2023 - 09.2023
- Accurately monitored cash intake to eliminate discrepancies.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Maximised employee morale and corrected performance issues according to established standards.
- Established positive relationships with guests and employees, creating positive, energetic environment.
- Diminished financial discrepancies by accurately recording transactions while verifying daily bar staff receipts.
- Increased revenue by promoting additional items and assisting with beverage menu creation.
- Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
- Managed cellar and beer delivery systems to high standards and in accordance with brewery recommendations.
- Rotated inventory to provide freshest beer, wine and spirits for patron satisfaction.
Food and Beverage Supervisor
Eccles Hotel
Glengarriff , Cork
07.2017 - 01.2023
- Remained calm during emergency situations or peak hours to serve as role model of best practice to hotel staff.
- Assessed food and beverage quality before serving, confirming direct reports continuously produced items to high-quality standards.
- Checked on patrons regularly and acted on requests when required to maintain satisfaction.
- Arranged and rearranged indoor and outdoor restaurant and functions furniture to suit business needs and customer requests.
- Maintained extensive knowledge of food and beverage menus to efficiently answer staff and customer queries.
Education
Bachelor of Arts - Drama and Theatre Studies
Munster Technological University
Cork 09.2018 - 10.2022
Skills
- Full clean driving license
- Garda vetted in multiple organizations
- Memorising orders
- Payment processing
- Organisational ability
- Portioning understanding
- Cleanliness
- Staff supervision
- Quality Assurance (QA)
Timeline
Onboard Sales and Services
Stena Line
03.2025 - Current
Bar keeper
Sea Chefs
04.2024 - 10.2024
Bartender
Langley Hotel
11.2023 - 03.2024
Bar Manager
Nicky’s
02.2023 - 09.2023
Bachelor of Arts - Drama and Theatre Studies
Munster Technological University
09.2018 - 10.2022
Food and Beverage Supervisor
Eccles Hotel
07.2017 - 01.2023
Similar Profiles
Dmytro ShcherbakovDmytro Shcherbakov
2nd Officer at Stena Line2nd Officer at Stena Line
Reece De La CourReece De La Cour
Sales Assistant at Stena LineSales Assistant at Stena Line
Piotr SoleckiPiotr Solecki
Navigation Officer/Safety Officer at Stena LineNavigation Officer/Safety Officer at Stena Line
Brian O'DriscollBrian O'Driscoll
Hearcare Assistant at SpecsaversHearcare Assistant at Specsavers
Jennifer LehaneJennifer Lehane
Architect Technologist at Ger McCarthy ArchitectsArchitect Technologist at Ger McCarthy Architects