REBECA PÉREZ
Dundalk,Ireland
Summary
Results-driven leader with expertise in team management and staff supervision. Ensures effective communication with customers and colleagues while fostering a collaborative environment. Excels in organisation and time management, prioritising tasks to meet deadlines. Maintains high standards of cleanliness and quality, committed to delivering exceptional customer service.
Overview
2
2
Languages
5
5
years of professional experience
Work history
Teacher
Colegio Cisneros Alter
Canary Island, Spain
2022.02 - 2022.07
- Planned and delivered engaging educational activities, fostering student learning and development.
- Maintained positive, safe classroom environment, promoting student well-being and engagement.
- Encouraged teamwork and participation, cultivating a culture of positive behaviour among students.
- Communicated effectively with students, colleagues, and parents.
- Developed strong organisational, communication, and problem-solving skills.
Barista supervisor
Panama Coffee
Dundalk, Louth
2024.10 - Current
- Supervised daily café operations, ensuring efficient service delivery.
- Lead and support team members, delegating tasks and maintaining high standards.
- Trained new staff members in café procedures and customer service protocols. and support team development.
- Provided excellent customer service, resolving enquiries to enhance customer satisfaction.
- Monitored stock levels while maintaining cleanliness, organisation, and adherence to hygiene standards.
Social media creator
Panama Coffee
Dundalk, Louth
2026.08 - Current
- Planned and developed content ideas that increased brand awareness and audience engagement, driving community interaction.
- Created engaging social media content that promoted café, products, and services, enhancing customer connection.
- Produced promotional content showcasing coffee, food, special offers, and café experience, attracting new customers.
- Captured and edited high-quality photos and videos for social media platforms to enhance visual appeal.
- Monitor audience engagement and identify opportunities to improve content performance.
Aupair
Private House
Dundalk, Louth
2023.01 - 2023.10
- Delivered daily care and supervision for children, prioritising safety and well-being.
- Facilitated age-appropriate activities to enhance children’s learning and development.
- Established trusting relationships with children by engaging in care and play activities.
- Assisted with daily routines, including meal preparation, dressing, and bedtime.
- Maintained a clean, safe, and organised environment for the children.
- Strengthened communication skills through meaningful interactions with children and families.
Education
Bachelor’s Degree in Pedagogy
Universidad San Cristóbal La Laguna
SPAIN 09/2019 - 05/2022
Skills
- Customer Service – Providing excellent customer experiences and handling enquiries professionally
- Inventory management
- Team leadership
- Time management
- Teamwork and Collaboration – Working effectively with colleagues and contributing to a positive working environment
- Problem-solving – Handling unexpected situations calmly and finding practical solutions
- Detail orientation
- Communication Skills – Communicating clearly and professionally with customers, colleagues, parents, and children
LANGUAGES
English
Spanish
Affiliations
- Pilates
- Travelling
- Gym
Timeline
Social media creator
Panama Coffee
2026.08 - Current
Barista supervisor
Panama Coffee
2024.10 - Current
Aupair
Private House
2023.01 - 2023.10
Teacher
Colegio Cisneros Alter
2022.02 - 2022.07
Bachelor’s Degree in Pedagogy
Universidad San Cristóbal La Laguna
09/2019 - 05/2022