Rasel Cadungog
Kalmthout,Belgium
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Overview
18
18
years of professional experience
27
27
years of post-secondary education
1
1
Certification
Work History
Digital marketing manager
QAbotics
Brussels
04.2024 - 02.2025
- Grew online social media presence with comprehensive content plan and online contest strategy.
- Managed email marketing campaigns to foster client relationships.
Machine Operator
E.D & A
Antwerpen, Belgium
02.2022 - 02.2024
- Conducted quality control checks, maintaining high product standards.
- Prepared detailed shift reports, providing valuable insights into operations.
- Kept machinery well-maintained in line with safety regulations.
- Sanitised machinery and maintained organised work area to support cleanliness.
- Operated and fed raw material into equipment with focus on proper operation and safety measures.
Retail Assistant
Primark
Antwerpen, Belgium
04.2018 - 02.2022
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Boosted sales through suggestive selling techniques.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Assisted in stock replenishment to maintain store appearance.
- Delivered excellent customer service by answering queries and providing product information.
- Maintained clean shop floor, promoting a welcoming environment.
- Processed online orders accurately and promptly for improved e-commerce service delivery .
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers in locating specific items to boost satisfaction.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Housekeeper
Comfort Masters
02.2017 - 11.2019
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Fulfilled special requests from homeowners to meet individual preferences.
- Maintained high hygiene standards for improved living conditions.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
Science Instructor
Datamex Institute of Computer Technology
Cebu , Philippines
06.2012 - 03.2013
- Assisted struggling learners with personalised instruction that catered to their unique needs.
- Maintained comprehensive records of student progress and development.
- Implemented innovative teaching methods to simplify difficult concepts.
Science Teacher
Mabolo Christian Academy
Sibonga, Philippines
06.2011 - 03.2012
- Established strong relationships with parents during parent-teacher meetings, promoting an open line of communication regarding student progress.
- Fostered interest in science by implementing interactive experiments.
- Taught complex scientific concepts to students of all abilities.
- Implemented classroom management strategies for effective discipline and control.
ESL Teacher
MTM Language Academy
Cebu , Philippines
07.2010 - 02.2011
- Utilised multimedia resources for dynamic and effective lessons.
- Fostered a positive classroom environment by establishing strong rapport with students.
- Advanced student engagement with creative teaching strategies.
- Addressed individual learning needs, ensuring all students grasped lesson material thoroughly.
Science Teacher
Our Lady of the Pillar Academy
Cebu, Philippines
06.2007 - 03.2010
- Encouraged student participation by creating a lively and interactive teaching atmosphere.
- Fostered interest in science by implementing interactive experiments.
- Administered tests, identified learning gaps and provided comprehensive feedback.
- Assisted weaker students after school hours, offering personalised support for better understanding of topics covered in class.
Education
Bachelor of Secondary Education - General Science
Cebu Normal University
06.2002 - 03.2006
High School Diploma - undefined
Argao National High School
06.1999 - 03.2022
Skills
- Communication Skills
- Problem-Solving Skills
- Time Management
- Teamwork
- Technical Skills
- Content creation and seo
- Social media strategy development
Custom
References available upon request
Affiliations
- Sports
- Writing and art
- Languages
- Music
- Graphic Design
- Media
- Reading
- Hiking
Certification
License Teacher
Languages
English
Fluent
Dutch
Intermediate
References
References available upon request.
Timeline
Digital marketing manager
QAbotics
04.2024 - 02.2025
Machine Operator
E.D & A
02.2022 - 02.2024
Retail Assistant
Primark
04.2018 - 02.2022
Housekeeper
Comfort Masters
02.2017 - 11.2019
Science Instructor
Datamex Institute of Computer Technology
06.2012 - 03.2013
Science Teacher
Mabolo Christian Academy
06.2011 - 03.2012
ESL Teacher
MTM Language Academy
07.2010 - 02.2011
Science Teacher
Our Lady of the Pillar Academy
06.2007 - 03.2010
Bachelor of Secondary Education - General Science
Cebu Normal University
06.2002 - 03.2006
High School Diploma - undefined
Argao National High School
06.1999 - 03.2022
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