With 18+ years of experience in internal risk, audit, and control in the NBFC-MFI/MSME/Retail Loan Lending industry, I offer a wealth of expertise to drive success. My educational background includes an MBA in Finance, AFRM IIM Diploma in Financial Analysis, and certifications in Six Sigma (Advance), RCSA, ERM, ISO31000 Lead, GRC, Risk Management, RBIA, IC Data Analyst, RBI FMR compliance, Fraud Control, and Prevention. Committed to regulatory compliance and effective risk management strategies. Possess strong analytical skills and attention to detail to identify potential risks and develop proactive solutions. Leverage extensive knowledge and skill set to contribute to organizational growth and success.
Overview
17
17
years of professional experience
Work History
Head Risk & Control | Vice President
SV Creditline Limited
02.2024 - Current
To oversee and manage the portfolio of Rs.1300 Cr. across 320 JLG & Retail branches Risk Management, Internal Audit and Control.
The team size of 42 RCUs and Auditors are responsible for Risk Based Internal Audit(RBIA) with followed of COSO guidelines.
The RCU team is primarily responsible to portfolio scanning, investigation and reporting of fraud cases in terms of cash misappropriation, embezzlement, forgery etc.
Solely responsible for audit and investigation planning, execution, data scrutinies, stratified sampling over risk matrices, balance scorecard.
Preparation of company level SWOT analysis, Risk modelling undertaken the guidelines of COSO framework.
Detailed auditing on AML-KYC guidelines, regulatory guidelines follow-up, fraud risk management of RBI etc.
Depth monitoring of cybersecurity, Data privacy, Password sharing, preventive breach of security etc
Develop and implementation of credit risk framework for the organizational goals. To strengthen the management for future decision-making in terms of changes in strategies and expansion for businesses.
Monthly Risk & Auditing Reporting to Management.
Audit Committee presentation on Quarterly Basis for various parameter like Internal Audit Dashboard, Risk Index Scorecard, RCSA KPI, KRI, operational risk evaluation report etc
Recruitment and training to Internal Audit, Risk and Investigation for alignment on business objectives etc
Followed and framed the policy of Fraud Prevention and SCBMF (Special Committee of the Board for Monitoring and Follow-up) for fraud.
'Disciplinary Action Committee' for fraud case settlement and process for company level decision
Collaborated with senior management to develop strategic initiatives and long term goals.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Assistant General Manager | Vigilance & Fraud Control
IIFL Samasta Limited
08.2023 - 02.2024
Vigilance and Fraud Control in IGL & Retail Loans for IIFL Samasta
Thorough investigation and finalization fraud cases
States managed 7 states – Rajasthan, Gujarat, Madhya Pradesh, Haryana, Punjab, Bihar and Jharkhand
Total POS 4786 Cr
Managing 22 Vigilance officers and 4 Regional managers in the state of Rajasthan, Gujarat, MP, Punjab, Haryana, Bihar and Jharkhand
Attending monthly fraud committee meeting for action taken on fraudster
Highlights the management on root cause of the incidents and solutions for minimizing the cash misappropriation and behaviour grievances
Process framework, SOPs, Policy updation
Review meeting with other departments like IA, Business, Credit and HR
Recovery Follow up, Cases on legal proceedings etc
Associate Vice President – Internal Audit
Ananya Finance for Inclusive Growth Pvt. Ltd.
08.2021 - 08.2023
Managing BC/Co lending Operational Internal Audit Function in Ananya Finance
Direct reporting to Managing Director
Team Handling of 10 Portfolio Audit Managers located at various region of the country
Newly started audit for NBFC like Co-lending model, enterprise loan, MSME etc
Pre audit function, credit risk assessments, KYC verification, CIBIL check, Physical verification of client’s business and reporting involved
Framework of the 'Internal Audit Department' within the organization
Evaluation and the primary stage of process development, checklist and questionnaire analysis, tools/templates, testing, and model designing
In the process for continuous recruitment, training and development and upgrading the technical skills of the auditors
Understanding the business dependencies and projections of Risk Management culture within the organization
Testing of the viability, effectiveness, and on-going operational challenges
Monthly planner and execution for internal audit depend on key focus area, growth trends analysis, MIS analysis, risk assessment etc
Cost saving approach and keep tracker on expenditure over budget
The concept like 'Think out of box', 'SWOT', Audit standard and innovative solutions established
Detailed analysis of internal audit report extracted key risk issues, categories them based on priorities and compliance assurances
Investigation of fraud, cash misappropriation, follow up on legal matters etc
Participate in Audit Committee Meeting
Discussion and presentation of audit report during the period
Taking the suggestion and implement the same in auditing activity
Travelling to different partner’s branches and observation the system, analyse the gap, recommendation for improvement in policy etc
Meeting with MD and other stakeholders for auditing functions and detailed elaborations about audit finding and recommend for further improvements
Internal audit framework, business and risk analysis, audit template designing, audit process development
BC Branches Audit Planning, triggering audit criteria, analysis of portfolio data, PAR trends, credit risk on monthly basis
Complete verification of internal audit report highlighted the observations with High-Risk points and escalated to stakeholders
Regular follow up of fraud recovery cases, visit the critical cases and action taken etc
Different report and analysis based on operational and management requirement
Monthly reporting of Market Risk, Collection Efficiency, peer institutions challenges and outcomes etc
100% report review, extraction, and separation of observation under risk categories, discussion and follow up audit compliance and feedback, quarterly discussion with BC partners about branch audit performance etc
Team Leader & State Head – Financial Inclusion (Credit Risk Review)
RBL BANK
12.2017 - 03.2021
Managing risk review planning and execution for branches (East & Northeast region)
More than 140+ branches handling with a portfolio of 748 cr
Monthly consolidation of key risk issues and discuss with business team on risk factors and involve on mitigation of risk from branches
Conducting appropriate market survey before branch opening and providing feedback to operation
Monthly meeting with reviewer and provide complete training on gaps identified during cross checking of 100% reports
Responsible for recruitment and complete process on joining formalities
Visit the high-risk branches in respect of fraud/snatching/robbery etc
Provide approval on reimbursement, attendance regularization, IT related, annual appraisal etc
Thorough investigation of information and making an output related to risk penetration
Report preparation with MS Excel, MS Word, Power Point, Macro etc
Based on the requirements
Conduct market survey before opening of branches in any district or area, providing feedback to business team with proper data analysis and risk category
Regular follow up with industry peer and understand their policies of collection strategy in emergency like covid-19, natural calamities, political influences etc
ASSISTANT MANAGER – INTERNAL CONTROL (EASTERN REGION)
SODEXO GLOBAL SOLUTIONS
07.2015 - 12.2017
Company Overview: (SODEXO FOOD SOLUTION, SODEXO FACILITY MANAGEMENT AND SODEXO TECHNICAL SOLUTION)
Quarterly audit plan and execution, cascading the information to operation and management team for audit schedule, guidance the checklist for audit objectives
Performing audits in area specification like Sales (Monthly Sales Data, Daily Sales Data, Cash & Credit Bills/Invoices, and Bank Deposits etc.)
Purchase & Procurement (Vendor Contract & Approved Price List, Vendor Delivery Challans, Vendor Invoices, and VAT & Service Tax charged by vendor, Vendor Registration etc.)
Human Resources (payroll, attendances, incentives, leave records, updating in software, Labour License, Rental Agreements, FSSAI License, Shop & Establishments License etc.)
Cash Management (Petty Cash & Contract, Vouching, Cash limits etc.) and Site Profitability (P&L & Actual Performance, Budget vs MIS, etc.)
Detail auditing on Client’s Contract, verification of scope of work, payment terms and clauses, the procedures of monthly billing and invoices, contract validity along with rate revision clauses
Highlights the observation containing Risk Factors (High, Medium & Low) and provide the recommendation to resolve the issues
Thorough discussion of audit points to Unit Manager, Operation Manager & State Head
Preparation of Plan of Action and Recommendation and Rating to Site Score
Special audits like Inventory, vendor managements, process control, any fraud detection and investigation as per management requirement
Understanding of Company Levels Controls (CLC) & Process Level Controls (PLC) and conduct Management Testing around the controls as per schedule
(SODEXO FOOD SOLUTION, SODEXO FACILITY MANAGEMENT AND SODEXO TECHNICAL SOLUTION)
Internal Audit and Risk assessments in Feeds, Hatcheries, Breeding, Processing Foods (Fresco Polo), Diary (Amrit Fresh), Retails shops, Branches, Depots, and Regional Offices etc
Audit planning, pre- audit observations and discussions, implementations and team leadership for each assignment
Purchase Audit, GRN verification, Invoicing and payments audit, Sales & Debtors verification, Age Analysis of Debtors, General Expenses audit etc
SOP checking and discussion the process of SOP to the auditee and feedback for failure to maintain SOP
Physical Verification, reconciliation with book stock, finding the difference of excess and shortage of raw materials and finished goods and prepare physical report
Planning and Execution of MFI Branches located at MP, UP and Rajasthan
Team Leader of audit support staff
Process Development for Internal Audit at the primary level by drafting Audit Manual, Audit Checklist, Audit Report Format, Audit Planner and Audit Issues & Compliances Format relevant to MFI SOPs & Management SOPs
Analysis of audit report review and highlighted the audit issues categorically into High Risk, Medium Risk & Low Risk
Surprise Audit conducted for branches achieved lower rating in last audit
Compliance checklist with observation raised
Surprise Audit consist of centre meeting visit, loan documents verification, KYC documents check, collection record & reconciliation, physical check of cash-in-hand, etc
Recruitment and Training of qualitative Auditors
Quarterly audit meeting, discussion of observations and improving auditing standard, finding gap to cover the observation in audit report
Monthly/Quarterly presentation of audit finding and achievement, highlights the gap, highlight the risk area, recommendation etc
Quarterly Audit at Regional Office & Corporate of Accounts & Finance, Human Resource, Sales & Operation Department
ASSISTANT MANAGER – INTERNAL AUDIT
BHARAT FINANCIAL INCLUSION LIMITED
04.2008 - 04.2010
Company Overview: (FORMERLY KNOWN AS SKS MICROFINANCE LIMTED)
Responsible to handle Audit Team (120 Audit Personnel) for conducting branch audits across the states
The priority is given for Process & Policies as decided by management in which deep conduction of audit happened and in respect of deviation observed as against lapse of process & policies should focus to management through detailed audit reports
The audit at risk based associated with many drawbacks such as robbery, theft, fraud etc
The audit function in this category linked for identification such loopholes where the chances of risk can be minimized
(FORMERLY KNOWN AS SKS MICROFINANCE LIMTED)
Education
MBA -
ICFAI University
BBA -
ICFAI University
B. Com -
Kolkata University
AFRM Certificate -
IIM Kashipur
Skills
Coaching and mentoring
Risk management
Data analysis
Performance monitoring
Team leadership
Accomplishments
· July’2022- Promoted as “Associated Vice President (AVP) from Senior Manager in Ananya Finance
· 2021 - Framework of Internal Audit Department for Ananya Finance.