Ramya Rani Devulapally
Project Co-ordinator
57 Arderrow, Ballyvolane, Cork
Summary
Highly analytical and professional Project Coordinator and PMO support specialist with a career narrative focused on driving efficiency and standardization in complex operational environments. Proven expertise in cross-functional project coordination, vendor and contractor management, and maintaining detailed project documentation and audit trails. Highly adaptable relationship builder and communicator, specifically prepared to support the Logistics and Supply Chain area for the Apple Warehouse Project in Cork.
Overview
15
15
years of professional experience
Work History
Residential Administrator
O'Flynn Constructions Ltd
07.2024 - Current
- Managed large-scale project documentation (BCAR), ensuring every deliverable was compiled and organized for regulatory compliance and audit.
- Generated detailed reports to monitor sales and distribution, effectively communicating findings to directors.
- Efficiently input information and generated closing accounts for house sales using COINS software.
- Completed security releases and promptly provided them to the relevant solicitors.
- Executed, sealed, and returned all legal documents to solicitors in a timely and efficient manner.
- Managed applications and payments for ESB, Irish Water, and Latent Defects, tracking their progress meticulously.
- Compiled and distributed comprehensive handover packs for purchasers, including crucial safety information per house.
- Processed Help to Buy claims on Revenue.ie and accurately logged amounts on COINS software.
- Signed off on electricity bills for houses under construction, ensuring accuracy and timeliness.
- Streamlined operational processes across regional sites (Cork and Dublin) to ensure a consistent approach and improved efficiency for all stakeholders.
Project Coordinator
Swyft
01.2024 - 06.2024
- Coordinated cross-functional project teams to ensure seamless execution and delivery against defined project objectives.
- Managed the PMO reporting cadence, facilitating frequent progress updates and presentations for executive management.
- Drove process optimization by implementing new organizational tools and software to streamline project management workflows.
- Created comprehensive project governance documentation, including detailed plans, scopes, timelines, deliverables, and milestones
- Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
- Executed proactive risk management, identifying potential disruptions and developing clear mitigation strategies for project timelines.
- Maintained the central repository of project documentation, ensuring audit efficiency and future knowledge transfer.
- Provided critical vendor support, successfully negotiating contracts and securing favorable terms for resource procurement.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Product Specialist
Electric Ireland (Abtran)
11.2018 - 12.2023
- Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.
- Audited documentation to identify errors and documented findings for review and action.
- Exceeded performance targets consistently by maintaining strong call control and calm in stressful situations.
- Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to direct drop in customer complaints.
- Troubleshot customer service issues with methodical approach, eliminating impossible quickly and focused on implementing relevant, actionable solutions.
- Gained in-depth understanding of company products, systems and policies to give customers expert support.
- Communicated with management about trends in customer calls to help team efficiency and success.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Assistant Manager
Four star Pizza
12.2013 - 03.2017
- Resolving customer complaints promptly and professionally.
- Write and present facility operational reports to management.
- Perform periodic facility inspections to ensure clean and well-maintained facility.
- Train direct service staff in workplace safety, employment practices, and company policy.
- Set budgets for weekly grocery based on business forecast.
Project Coordinator
HYQUIP XPRO Engineering
10.2011 - 08.2013
- Managed daily on-site operations and maintenance of temporary production facility.
- Maintained and managed Request for a service system for factory staff.
- Maintained Work Order Prioritization Policy doctored to the facility.
- Used Equipment Criticality Matrix to identify and prioritize the machinery repair orders.
- Maintenance of Historical billing and maintenance Records, Billing break up and Budget Approval. .
- Maintenance of Approval of Design Basis Reports, Indents Releasing, Balance Diagrams .
- Preparation & Approval of General Layout Plan (Plot Plan), General Arrangement Drawings, Layouts, Process Flow Diagrams and P&IDs .
- Managed material requirement planning (MRP) and coordinated directly with the procurement department to ensure timely material availability for facility projects.
- Preparing and maintaining all Documents related to maintenance.
- Coordinating with Vendors, Contractors and Client Engineers
- Manage and control contractors’ documentation required by the company.
- Oversaw contractor and vendor coordination for on-site facility work, ensuring all necessary legal and safety documentation was in place prior to commencement
- Build and maintain relationships with contractors and vendors to ensure smooth and efficient project delivery.
- Visit existing sites and assess for construction and renovation.
QC Engineer
HYQUIP XPRO Engineering
06.2010 - 09.2011
- Preparation of QAPas per Client Requirement and getting done from client approval.
- Preparation of Quality Manual as per the ISO requirements.
- Monitoring the Billing & Certification of contract’s according the rate contract of the company.
- Preparing Work order and releasing the PO according to the client requirement.
- Maintaining the Approved packing and painting specifications.
- Making Vendor evaluations and approvals.
Education
Guru Nanak Eng College
Griffith College
Skills
- AutoCAD
- MS- Office
- TabWare (Enterprise Asset Management system)
- Intuit QuickBooks
- Inventory audits
- Project Coordination
- Performance tracking
- Process management
- Customer relations
- Records management
- Warehouse operations
- Cross-functional Collaboration
- Audit Documentation
- Vendor Management
- Contract Negotiation
- Procurement Coordination
- Material Requirement Planning
Timeline
Residential Administrator
O'Flynn Constructions Ltd
07.2024 - Current
Project Coordinator
Swyft
01.2024 - 06.2024
Product Specialist
Electric Ireland (Abtran)
11.2018 - 12.2023
Assistant Manager
Four star Pizza
12.2013 - 03.2017
Project Coordinator
HYQUIP XPRO Engineering
10.2011 - 08.2013
QC Engineer
HYQUIP XPRO Engineering
06.2010 - 09.2011
Griffith College
Guru Nanak Eng College