RAM PRADYUMNA RAMPALLI

• Manage and optimize AWS cloud environments, ensuring scalability, security, and efficiency.
• Automate infrastructure provisioning and management using Terraform, Atlantis, and CloudFormation.
• Enhance Kubernetes deployments on EKS with ArgoCD, Istio, and Bottlerocket, ensuring high availability and automated upgrades.
• Improve GitOps workflows by integrating cost analysis tools like Infracost, increasing financial transparency.
• Enforce policy-as-code with OPA and Gatekeeper, ensuring compliance and security best practices.
• Build and maintain CI/CD pipelines using GitHub Actions and Skaffold for automated deployments.
• Manage and optimize Elasticsearch deployments across EKS and Elastic Cloud, supporting search functionality and AI-driven vector search.
• Develop monitoring solutions with DataDog, and optimise observability for logs, metrics, and traces.
• Manage on-call rotations and incident response with PagerDuty and FireHydrant.
• Secure infrastructure with Cloudflare, Palo Alto firewalls, Okta authentication, and vendor integrations.

• Led the architecture, management, and administration of cloud environments to ensure they were scalable and efficient.
• Bootstrapped cloud environments using Terraform, setting up Infrastructure as Code to automate provisioning and management.
• Played a key role in improving the GitOps process by implementing Infracosts service, enhancing the overall workflow for cost transparency.
• Introduced Open Policy Agent (OPA) into Atlantis, which improved cloud governance and enforced mandatory resource tagging.
• Automated code reviews by developing Rego policies, reducing the need for manual checks and improving compliance.
• Build pipelines in GitHub Actions to streamline changes to the Infrastructure
• Built dashboards that provided insights into cloud costs, helping drive more informed financial decisions.
• Worked closely with the SecOps team to develop and implement security policies that strengthened cloud security.
• Collaborated with various teams across the organization to successfully integrate third-party solutions with AWS.
• Created Python scripts to generate customized reports on cloud resources, aiding management in

understanding cloud utilization.

• Developed custom solutions like EKS-Anywhereintegrated with VMware, which contributed tolowering cloud costs.
• Set up authentication processes for third-partyintegrations using Okta, ensuring secure and efficient access.

• Designing Automated test cases and pipelines for Canary and largescale testings
• Develop the Infrastructure as a Code for provisioning testbeds using Pulumi and terraform
• Automating the functional tests of workload control plane (vSphere with Kubernetes) and integration testing with Tanzu SaaS solutions on VMC SDDC
• Performance/scale/load testing of Cloud Native Applications hosted on K8s platform on VMware Cloud.

• Designing and building latest use-cases on all VMware portfolio of solutions in COE environment
• Analyzing the success criteria for new sale deal; designing / deploying environment for POC
• Identifying potential markets for every product launch
• Crafting sales pitch and assisting Sales Team to drive in its successful delivery and qualifying prospects
• Promoting updated application hosting platforms to existing customer base; supporting in set-up of Containerized & Kubernetes environment
• Providing product knowledge support to sales team and conducting strategic meetings with marketing teams
• Customizing technical solutions required to address customer requirements; assessing customers' needs
• Implemented project plans & scope and mapped requirements to provide appropriate IT Solutions in compliance with proposed architecture & design requirements including Co-location Setup of Public/Private Cloud, Data Privacy and Consolidation, Identity-access Management and network functional security using micro-segmentation
• Led Enterprise Solutions by building & managing solution integration; ensured timely infrastructure project delivery while directing Service Delivery as per the defined SLAs
• Optimized and improved infra configuration, performance, capacity, availability and operational reliability by researching on new technology advancements.

• Administered and managed the VMware Horizon Air Datacenters across the globe including HorizonAir on Microsoft Azure
• Coordinated with DaaS Product Development Team and Product Management Teams to make the applications functional on SDDC
• Monitored Prod Environment for new VMware HZA Architectures and its functionalities to understand the behavior
• Spearheaded Cloud Operations Team (20+ members) in any technical challenges to perform backend operations while excelling the service delivery
• Identified repetitive changes in Datacenter and automated the manual process using various scripting languages
• Built various telemetry for the Cloud monitoring using WaveFront, Nagios and vROPs.

• Provided Technical Support & Consulting services in wide range of VMware SDDC solutions including vSphere, vRealize Suite and NSX
• Resolved escalations to drive timely resolution and provided RCA
• Imparted information to premier serviced customers on new solutions and assisted them in set-up of environments for testing new releases
• Conducted Webinars & Workshops for customers to support existing SDDC, NSX and vRealize Stack
• Implemented, designed and migrated the customer infrastructure using suitable VMware solutions from physical Infrastructure to Virtual
• Acted as SPOC for Business Critical Clients; drafted VMware Knowledge Base Articles
• Coordinated with VMware CPD (Continuous Product Development) team in reporting the new bugs and test prerelease Beta solutions.

• Extended technical support on Avaya Unified Communication & Contact Center solutions
• Implemented Avaya AURA Communication Management & Messaging Services for business clients
• Assisted in migration/ upgrade activities on various product stack of Avaya Unified Communications
• Resolved PBX issues like enhanced call forwarding (EC500) by engaging local Telecom Service Providers including British Telecom, ATT
• Configured SIP (Session Initiation Protocol) on Avaya PBX Server.