Ralph Pinto
Dublin
Summary
Skilled Banking Executive with experience in managing client relationships while maintaining high standards and great attention to detail while complying with established legal and regulatory Framework.
Overview
7
7
years of professional experience
Work History
Bank Official - Sales & Advisory
Allied Irish Bank
10.2022 - Current
- Assisted customers with banking transactions, identifying and servicing customer needs and resolving issues.
- Processed new accounts and cross-sold opportunities to customers.
- Established & cultivated new business relationships with personal and business customers.
- Monitored and trained new staff members on operating procedures, regulatory compliance and standard operating procedures.
- Referred customers to appropriate line of business to meet financial & life needs.
- Identified, established, expanded and deepened customer relationships.
- Supervised branch operations and made continuous improvements in each area.
- Upheld stringent bank standards for loans, money handling, and legal considerations.
- Contacted potential clients to pursue sales and gather funds.
- Undertook cash handling and management in line with established procedure while maintaining a very high standard.
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
Crew Person
McDonald's Australia
05.2018 - 10.2021
- Prepared high number of orders simultaneously during peak hour periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Increased kitchen efficiency by streamlining processes, reducing waste and mentoring team members on proper procedures
- Trained and assisted new kitchen staff members
- Identified inefficiencies leading to improved productivity
- Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage
- Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs
Intern
Special Situation Advisors Pvt Ltd
06.2016 - 08.2016
- Prepared Preliminary information reports by gathering legal documents about non-performing assets to test viability of assets
- Associated with banks and private investment companies to bring in rescue financing and fund strategies for turnaround of non-performing assets
- Organized SSA roundtable with commercial banks to discuss industry wide solutions to non-performing assets
Education
Master of Finance - Finance
RMIT University
Melbourne Victoria 12.2019
Bachelor of Management Studies - Business Administration And Management
St Andrew's College, University Of Mumbai
Mumbai 06.2016
Skills
- Project Management
- Financial & Business Analysis
- Problem-Solving Skills
- Stakeholder and Investor Relations
- Business Development & Sales Proficiency
- Stocks and Bonds Knowledge
- Investor Relations
- Bank Transaction Processing
- Due Diligence & Client Service
- Customer Accounts Management
Unpaid & Volunteer work
- Volunteered to teach English to students in Vietnam in July 2019
- Served as an Academic Mentor at Student learning advisory mentors at RMIT during 2018
- Worked in a low budget short film as cast and support team member in 2016 in which I managed location setup, assisted in preparing shoot schedule and single-handedly took care of logistical support
- Worked as Vice-chairperson in AWMTC 2015 in which I gathered sponsorships, promoted the event, overlooked public relations, security, coordinated activities and started new trends
- Worked as member of the organizing committee in Lost & Found 2014 in which I overlooked rehearsals, stage setup, costumes and participant welfare
- Manage public relations with six institutions in Jhankaar 2013 as a member of the Public Relations team
Timeline
Bank Official - Sales & Advisory
Allied Irish Bank
10.2022 - Current
Crew Person
McDonald's Australia
05.2018 - 10.2021
Intern
Special Situation Advisors Pvt Ltd
06.2016 - 08.2016
Master of Finance - Finance
RMIT University
Bachelor of Management Studies - Business Administration And Management
St Andrew's College, University Of Mumbai
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