Rajeshkannan Rajaiah
Co Dublin
Summary
ISTQB Foundation level certified and Temenos T24 consultant with 14+ years of experience in testing, support and implementation including 5+ years as Test Lead. Accuracy-driven professional with several years of experience in gathering subsurface materials for testing. Expert at safely conducting fieldwork to access geological samples to analyze and identify contents. Strong background in successfully leading projects.
Overview
16
16
years of professional experience
Work History
Techno-Functional Consultant
Chaabi Bank
France
07.2023 - Current
- Designing and implementing Payments and Consumer Products in Lending
- Providing technical solution and implementation of AA Loans and Simulation Depreciation Schedule for various Lending products
- Working on overall L3 developments and maintaining the legacy system of Client’s environment
- Working on BILLS, LC, PD, Payment modules, and other core products
- Maintaining and developing regulatory report based on client’s requirement.
Business/UAT Test Lead
Credit Union
Ireland
12.2022 - 02.2023
- Accomplishing quality assurance testing for Lending products, Interfaces and other L3 requirements in Loan application
- Worked on API Interfaces such as Visualyse and Cheque Scanner
- Usual tasks are working closely with the client to finalize the requirements and preparing FSD, IDD, test scenarios
- Attended Requirements workshops on behalf of the Business Test Team and highlighted ambiguous requirements
- Liaised with Business Analysts to update these requirements so that they were testable
- Responsible for allocating work to Test Analysts and ensuring that internal scripting standards and quality gates were met
- Conducted status and triage calls with all the stakeholders.
Test Lead/Test Co-Ordinator
KBC Bank
Dublin
01.2022 - 12.2022
- Accomplishing quality assurance testing for Compliance projects, Payment modules for KBC, Dublin
- Worked as single resource on various Compliance projects such as ADM (Assisted Decision Making) and GDPR Erasure
- Payment projects such as Anti-Smishing & Spoofing, DD & STO Unpaid Fees to be Zero, Switcher Letters, etc
- Worked in both agile and waterfall methodology
- Reviewed Business requirements and prepared Test estimations, Test Strategy Test Plans for SIT
- Communicated business requirements, goals, and directives to the technical team and served as client interface for managing user expectations and achieved client satisfaction
- Managed design, development, and execution of the entire test process; track and report progress of test execution; document and coordinate the detailed execution plan for all cycles to support testing
- Interacted and communicated the status of test activities with the team members and coordinated with different teams for integration testing
- Involved in full STLC process, lead the Test team in APAC region
- Coordinated defect review meeting between various stake holders
- Coordinated with vendors, development team and Test team
- Conducted status and triage calls with the client and delivered project status
- Prepared Test Completion Report
- Test case management, complete Defect cycle management, Reports and graphs preparation, all types of Admin activities in ALM.
Senior Test Analyst
KBC Group - CSOB
10.2021 - 12.2021
- Accomplishing QA for L3 developments for Lending products, and other L3 requirements on Temenos transact R20 release
- Worked on Lending functionalities such as Updating Write-off of Overdraft and Unauthorized debit on current account, Amendments on Interest indexes change, etc
- Managing regular meetings with respective business from both offshore and onsite team.
Senior Technical Tester
St. Raphael’s Garda Credit Union
04.2021 - 09.2021
- System integration testing for various L3 developments on Temenos T24 products
- Performed end to end testing on the browser Single Customer View, Loan Origination, Payments, etc
- Supporting on various client based developments in core modules like Customer, Arrangement Architecture, etc
- Review functional and design specifications to ensure full understanding of individual deliverables
- Develop, document, and maintain functional and system test cases and other test artifacts like test data, data validation, harness
- Execute and evaluate the test cases and report test results
- Ensure the validated deliverables meet functional and design specifications and requirements
- Isolate, replicate and report defects and verify defect fixes.
Techno Functional Consultant
KBC Bank
Dublin
01.2019 - 03.2021
- Undertaking BAU, L3 developments on Temenos T24 products
- Key resource in the KBCB T24 upgrade project
- Preparing and executing run book process to upgrade the system from R14 to R17 release since GO LIVE period
- Worked on POST-LIVE issues and provided solutions
- Hands on experience in T24 AA Lending, Deposits, configuring TAFJEE, BrowserWeb, TAFJ SP upgrade and issue fixing
- Provided 3rd (L3) level support to business users on T24 issues
- Did L3 developments such as Unpaid Direct Debit, Interest Certificate, Yearly Statement Frequency, etc
- Managed both technical and functional aspects of various T24 projects such as Fraud Monitoring, KC+, AML, PSD2 (Payment Services Directive), LOS Mortgage, etc
- And BAU issues
- All levels of test planning, project planning, scripting, data preparation, manual test execution using Jira, MS Excel
- Supported for SIT, UAT, LIVE and post-Live support.
Temenos T24 developer
Link Asset Services (Formerly – Capita)
Dublin
01.2018 - 12.2018
- Undertaking BAU and production issues across T24 R07 (Globus) and R15 releases for clients AIB, Rabo, BOI and few more treasury entities
- Roles & Responsibilities: Support T24 existing system and new development work on IE banking applications
- System administration, Analysis as well as preparing new implementations
- Good working experience on interest/accruals, Close of business, creating multi company environments in R15 projects
- Experience in customizing system for requirements like Enquiries, Screen changes, Field changes, Arrangement Architecture module, etc
- Excellent working experience in releasing local patches and Temenos patches in T24 Globus and R15 releases
- Assist in SIT/UAT/Production implementation.
T24 Operation Team Lead
Link Asset Services (Formerly – Capita)
Dublin
09.2016 - 12.2017
- Accomplishing quality assurance testing and managing day to day Operation activities for various Irish Banks such as Allied Irish Bank, Ulster Bank, Rabo Bank and quite a few Treasury companies
- Roles & Responsibilities: Leading Team of 5 Operations
- Managing shift Rota
- Ensure that all tasks that are assigned to the team are dealt with efficiently and expediently within agreed timeframes
- Identify GAPS in processes, develop and document new processes
- Communication with business regarding daily operations issues
- Where errors occur, carry out the RCA and document the finding
- Ensure that training is carried out to make sure this error does not occur again
- Running Production / Staging and Project COBs for R7 and R15
- Continuously identify where efficiencies can be made, raise and follow through on all development requests to ensure that the efficiencies are enacted
- Targeting one major efficiency a Quarter
- 1st line of contact for the business if there is COB issue during evening
- Environment Management – Development / Staging / Production
- Restore and backup of the environments
- Monitoring of the status of the environments
- Is there enough space and is the server running optimally
- Creating new companies / environments
- Making sure environments are ready for End of Year
- Performing health checks on T24 system and where identified, perform archiving and resizing.
T24 User Test Analyst
Link Asset Services (Formerly – Capita)
Dublin
08.2015 - 08.2016
- Accomplishing quality assurance testing for various Irish Banks such as Allied Irish Bank, Ulster Bank and many more Treasury companies
- Roles & Responsibilities: Worked on Arrangement Architecture (Accounting) modules on various R15 projects based on the requirements
- Support for both System testing and UAT testing in both T24 releases R07 and R15
- Review functional and design specifications to ensure full understanding of individual deliverables
- Identify test requirements from specification, map test case requirements and design test coverage plan
- Hold and facilitate test plan/case reviews with cross-functional team members
- Identify any potential quality issues per defined process and escalate potential quality issues as appropriate
- Ensure the validated deliverables meet functional and design specifications and requirements
- Isolate, replicate and report defects and verify defect fixes.
QA Tester
Wincor Nixdorf
Dublin
10.2014 - 07.2015
- Accomplishing quality assurance testing for Bank of Ireland for ATM interface software and firmware development projects
- Roles & Responsibilities: Review functional and design specifications to ensure full understanding of individual deliverables
- Identify test requirements from specification, map test case requirements and design test coverage plan
- Develop, document and maintain functional and system test cases and other test artifacts like test data, data validation, harness and automated scripts
- Execute and evaluate manual or automated test cases and report test results
- Hold and facilitate test plan/case reviews with cross-functional team members
- Identify any potential quality issues per defined process and escalate potential quality issues as appropriate
- Ensure the validated deliverables meet functional and design specifications and requirements.
Technology Lead
Infosys Limited
India
11.2013 - 01.2014
- Working in the project called Department of Post which was focused on moving the paper-based Indian postal department to web-based, enabling customers to process postal orders, money deposits and other financial transactions online
- Responsible for leading and managing the QA team of 12 members
- Responsible for test plans, test estimates and test cases for system verifications testing
- Dealing with customer issues and attending weekly call with L2 and L3 support and working with customer issues in an Agile/scrum framework
- Creating test plans, quality plans and assigning test assignments to team members, resource planning, monitoring and reporting.
Senior T24 Consultant
Temenos India Pvt Ltd
India
11.2008 - 11.2013
- Playing a pivotal role alongside the support team in T24 core/Local banking system
- Responsible for managing the requirements of the support teams, coordinating with the technology teams in relation to design of software and validation of software products in the SIT/UAT environments before deploying into production
- Responsibilities spanned across building User Stories and writing Key Business Requirements, reviewing the Functional Requirement Specs, developing and implementing UAT Test Strategy, managing UAT test cases, test execution, test cycles, defect management, support for Production Deployment and Go-Live, troubleshooting, workaround for defects, traceability matrix, organizing demos and presentations for end-users, etc
- Development of Manual test cases by decomposing use cases for specific functional requirements
- Managed design, development, and execution of the entire test process; track and report progress of test execution; document and coordinate the detailed execution plan for all cycles to support testing
- Worked with various clients based on their local customizations
- Managed the on-shore and off-shore test teams by delegating tasks, managing and monitoring the team’s progress.
Education
Skills
- T24 / Transact Core banking products
- AA Module (Lending, Deposits, and Commitments)
- Security Module
- Security Management
- Payment modules / Interfaces (SWIFT, TPH, PSD2, SEPA, ATM, SMS, and BASE 24)
- Client Specific L3 Customization
- Data Migration projects
- Banking
- Credit/Debit cards management systems
- AML
- 4AML
- KC
- SDLC
- STLC
- Test/QA process-oriented
- Test team senior member
- Lead and Project ownership
- Test strategy & planning
- Task prioritization and work allocation
- Accountable to senior management and Stakeholders
- Test Automation
- Functional
- Non-Functional testing
- System testing
- UAT testing
- E2E System Integration testing
- Firmware testing
- Web application & Desktop application testing
- HP Quality Centre (QC)
- ALM
- Selenium
- JIRA
- Bug Tracking Tools
- SQL
- Oracle
- Windows Servers
- Unix/Linux/AIX environments
Accomplishments
Received Above and Beyond award twice for the year 2015 for best performance.
Highlightsresponsibilities
Having 14+ years of experience as a QA & Techno functional consultant working in banking domain across various clients. Expert in Temenos T24 core products as well. Worked in both Agile & Waterfall methodologies. Good experience in testing Interfaces and local developments for various clients. Playing key role in full QA cycle. Evaluating QA effort on projects, closely worked with development team, business members and other stakeholders in order to derive testing strategies. Prepare QA metrics and share that into various stakeholders in day to day basis. Worked closely with business team and peers to contribute into the project roadmap and set priorities for QA team. Extensive experience in leading/working with offshore, onsite and split-site teams. Training and coaching younger team members on testing framework, processes and other quality related aspects. Creating Test plans, Test Completion Reports, Quality plans and assigning testing tasks to members of team, resource planning, estimation and monitoring of test activities and reporting team progress. Excellent knowledge and hand-on experience in several business domains, including, Finance, Banking, Web Technology, ATM Firmware and Software testing, etc.
Permittowork
Having Irish Passport (EU Citizenship) to work anywhere in Europe.
Timeline
Techno-Functional Consultant
Chaabi Bank
07.2023 - Current
Business/UAT Test Lead
Credit Union
12.2022 - 02.2023
Test Lead/Test Co-Ordinator
KBC Bank
01.2022 - 12.2022
Senior Test Analyst
KBC Group - CSOB
10.2021 - 12.2021
Senior Technical Tester
St. Raphael’s Garda Credit Union
04.2021 - 09.2021
Techno Functional Consultant
KBC Bank
01.2019 - 03.2021
Temenos T24 developer
Link Asset Services (Formerly – Capita)
01.2018 - 12.2018
T24 Operation Team Lead
Link Asset Services (Formerly – Capita)
09.2016 - 12.2017
T24 User Test Analyst
Link Asset Services (Formerly – Capita)
08.2015 - 08.2016
QA Tester
Wincor Nixdorf
10.2014 - 07.2015
Technology Lead
Infosys Limited
11.2013 - 01.2014
Senior T24 Consultant
Temenos India Pvt Ltd
11.2008 - 11.2013
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